Talent Engagement Specialist (925658)

Posted 2 Days Ago
Be an Early Applicant
Jersey City, NJ, USA
In-Office
25-26 Hourly
Junior
HR Tech • Information Technology • Professional Services • Social Impact
The Role
Supports workforce center operations by greeting clients, managing reception and office communications, scheduling appointments, conducting outreach, maintaining client database records, tracking participants through completion, preparing orientations and materials, gathering data, generating reports, and identifying process improvements.
Summary Generated by Built In
Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

  • In this Talent Engagement role, you will be an integral part of the
  • Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling.
  • In this role, it is integral that you manage client information in the database and see each client through to completion.
  •  You will support management by gathering needed data and generating reports.
  • In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets.  
  • Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments
  • Seek out process improvements to improve the company
  • Manage and direct office communications

Qualifications

  • You are a self-motivated and flexible team player.
  •  You consider yourself to have strong organizational, interpersonal, and communication skills.
  • You're driven and comfortable multitasking.
  •  You take pride in your ability to recognize and solve problems as they arise.
  • You enjoy making connections with others both in person and over the phone.
  • You have a High School or General Education Diploma or higher and 1-2 years of clerical experience and are ready to make an impact.  

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].

Skills Required

  • High School Diploma or General Education Diploma (GED) or higher
  • 1-2 years of clerical experience
  • Strong organizational, interpersonal, and communication skills
  • Ability to multitask and solve problems
  • Self-motivated and flexible team player

Equus Workforce Solutions Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Equus Workforce Solutions and has not been reviewed or approved by Equus Workforce Solutions.

  • Flexible Benefits — Some roles offer flexible schedules, remote or hybrid work options, and mileage reimbursement. These elements provide practical flexibility that helps offset rigid aspects of core pay structures.
  • Retirement Support — A 401(k) plan with employer match is included alongside life, AD&D, and disability coverage. These standard offerings create a basic foundation for long-term financial security.
  • Wellbeing & Lifestyle Benefits — Programs such as an Employee Assistance Program, tuition assistance, employee discounts, and daily‑pay options are available. These additions help round out total rewards beyond base pay.

Equus Workforce Solutions Insights

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The Company
HQ: Louisville, KY
3,500 Employees
Year Founded: 1974

What We Do

Equus Workforce Solutions is a comprehensive provider of workforce development services in North America, helping job seekers and career changers prepare for and advance in careers, while also working to advance economies and help communities thrive.

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