Garner’s mission is to transform the healthcare economy, delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
We are seeking an exceptional Talent Operations Manager to join our Talent Team. This role will report to the Head of Talent Acquisition. As the architect of our recruiting engine, you will ensure that Garner’s growth is powered by seamless, data-driven, and highly efficient hiring processes. This role is critical because it bridges the gap between high-level recruiting strategy and ground-level execution, providing the operational backbone that allows our team to scale without sacrificing quality or candidate experience.
Where you will work:
- Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ
What you will do:
- Own and evolve the day-to-day workflows for the TA team, ensuring our "hiring machine" runs smoothly as we scale
- Proactively identify workflow gaps and manage change initiatives to enhance recruitment effectiveness and efficiency
- Develop and monitor key recruiting metrics across the TA team to provide a clear, real-time picture of our hiring health
- Partner closely with TA Leaders to translate data insights into concrete action plans and process improvements
- Optimize and manage our suite of TA tools and systems to ensure they are fully leveraged to support talent outcomes
- Build and maintain intuitive dashboards that empower stakeholders with the insights needed to make informed hiring decisions
The ideal candidate has:
- 4-6+ years of experience in Talent Operations, Business Operations, or a high-growth People Ops environment where you have scaled complex processes.
- Strong analytical thinking with the ability to translate raw data into clear business insights
- Advanced proficiency in Excel or Google Sheets (including modeling, complex formulas, and scenario planning)
- Experience building dashboards and data visualizations in tools such as Tableau, Looker, or similar BI platforms
- Direct experience administrating modern Applicant Tracking Systems (e.g., Ashby, Greenhouse, or Lever) and integrating them with other tools
- Strong project management skills with the ability to lead a team through the adoption of new tools and workflows
- Experience leading an implementation from technical build-out to cross-functional adoption
- You understand that great operations serve people, and you have a proven track record of improving candidate experience and recruiter productivity through process
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target total compensation range for this position is 130,000 - 185,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including flexible PTO, Medical/Dental/Vision, 401(k) match, and more.
Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].
Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
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What the Team is Saying
What We Do
Garner Health is a health tech startup that is transforming the healthcare economy by enabling patients to receive high-quality and affordable care. Garner Health has two core offerings: Garner, a benefit program that uses a new approach to data science and incentive accounts to help employees find the best doctors in their communities, and Garner DataPro, a provider recommendation platform that serves referrals based on the most accurate provider performance and directory data in the industry. Garner Health’s offerings utilize over 75% of the medical claims data in the United States to objectively examine patient outcomes based on more than 500 specialty-specific quality and efficiency measures. By analyzing millions of healthcare journeys across 82 distinct medical specialties, Garner Health sets a new industry standard in delivering reliable, actionable referrals and navigating patients to the highest-quality providers. Garner Health is a remote-first company based in NYC.
Why Work With Us
Our values connect us in caring deeply about doing something different and hard — transforming the healthcare economy. They create an actionable set of norms for how we operate, including how we make decisions and support one another. Learn about our values here: https://www.getgarner.com/about.
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