PURPOSE OF THE JOB
The Talent Acquisition Recruiter is responsible for developing strategic recruiting approaches to attract and hire high-quality talent for the Customer Success Center for Guitar Center. This role partners closely with hiring managers, HR business partners, and cross-functional teams to understand business needs, build strong candidate pipelines, and deliver a best-in-class candidate experience. The ideal candidate thrives in a fast-paced environment, excels at relationship-building, and is passionate about identifying talent that drives organizational growth.
Responsibilities will include, but will not be limited to the following:
- Manage full-cycle recruiting for Customer Success Center (Sales and Customer Service) and additional recruiting efforts including community engagement, college partnerships, and onboarding.
- As a partner to Human Resources, this person is a culture champion not just by maintaining a qualified pipeline of candidates but also by supporting culture-related events that drive retention as a recruiting tool.
- Lead intake meetings to define role requirements, success criteria, and hiring timelines.
- Strategically source and engage passive talent using digital tools, networking, and talent pipelines.
- Coordinate and facilitate interviews, ensuring consistent communication and a positive candidate experience.
- Track recruiting activity, provide reporting and analytics, and adjust strategies based on performance data.
- Maintain accurate ATS records to ensure compliance, process efficiency, and data integrity.
- Recommend and implement process improvements to increase hiring quality, reduce time-to-fill, and enhance overall recruitment effectiveness.
- Drive employer branding and recruitment marketing through job fairs, community engagement, and local outreach activities that increase Guitar Center’s visibility and build strong talent pipelines within the Kansas City community.
- Build and maintain ongoing talent pools to support current and forecasted hiring needs, while identifying anticipated staffing needs, market trends, and recommending recruiting strategies based on organizational changes and hiring demands.
- Active participation in Customer Success Center leadership, management, and workforce planning meetings.
MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES
Required:
- 2–4+ years of recruiting experience in corporate, retail, or sales environments.
- Demonstrated success managing full-cycle recruitment in retail or multi-location roles.
- Strong sourcing capabilities and experience engaging passive talent.
- Excellent communication, stakeholder management, and organization skills.
- Proficiency with ATS and HR systems; strong understanding of recruiting analytics.
Preferred:
- Experience supporting both corporate and field-based retail organizations.
- Knowledge of sales talent profiles, compensation structures, and performance drivers.
- Experience in fast-paced, high-growth, or matrixed organizations.
Pay Rate: $75,000 - 85,000 / annually depending on background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to [email protected].
About Guitar Center
The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.
E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.
Skills Required
- 2-4+ years of recruiting experience in corporate, retail, or sales environments
- Demonstrated success managing full-cycle recruitment in retail or multi-location roles
- Strong sourcing capabilities and experience engaging passive talent
- Excellent communication, stakeholder management, and organizational skills
- Proficiency with applicant tracking systems and HR systems
- Strong understanding of recruiting analytics
- Experience supporting both corporate and field-based retail organizations
- Knowledge of sales talent profiles, compensation structures, and performance drivers
- Experience in fast-paced, high-growth, or matrixed organizations
Guitar Center, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guitar Center, Inc. and has not been reviewed or approved by Guitar Center, Inc..
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Wellbeing & Lifestyle Benefits — The package highlights free Talkspace access, tuition reimbursement, DailyPay, and a generous gear discount, with musician‑friendly programs such as Gig Leave. These lifestyle‑oriented offerings can meaningfully enhance the experience for employees who value music‑centric perks.
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Leave & Time Off Breadth — Paid time off, paid holidays, and Gig Leave are explicitly promoted across postings. These options provide schedule flexibility for eligible associates to pursue performances and personal time.
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Retirement Support — A 401(k) with company match is part of the standard offering. This adds a structured pathway for long‑term savings.
Guitar Center, Inc. Insights
What We Do
Guitar Center is an American musical instrument retailer chain that sells guitars, amplifiers, drums, keyboards, recording equipment, and accessories. It operates numerous locations across the United States and online.
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