Talent Acquisition Partner (Contract)

Posted 3 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Cloud • Software
The Role
Manage full-cycle recruitment for technical and non-technical roles across India. Source and engage candidates, coordinate interviews, manage offers and pre-onboarding, maintain ATS records (Greenhouse), generate hiring reports, build talent pipelines, and partner with hiring managers and global stakeholders to improve recruitment processes and candidate experience.
Summary Generated by Built In

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

About the Role

Five9 is seeking a Talent Acquisition Partner (Contract) to join our growing Talent Acquisition team in Bangalore, India. In this role, you will own the full-cycle recruitment process for both technical and non-technical positions, partnering closely with hiring managers and business leaders to attract, engage, and hire top talent.

This is an exciting opportunity for a recruiter who thrives in a fast-paced, high-growth environment and enjoys building strong stakeholder relationships while delivering an exceptional candidate experience. The ideal candidate is proactive, highly organized, and experienced in sourcing, recruiting operations, and Applicant Tracking Systems (ATS), preferably Greenhouse.

Location: Bangalore, India (Hybrid – 3 days per week in office)

Employment Type: Contract (6 Months)

Reporting To: Manager, Talent Acquisition (India)

What You'll Do
  • Manage end-to-end recruitment for technical and non-technical roles across India.

  • Partner with hiring managers to understand hiring requirements and develop effective recruitment strategies.

  • Source, attract, and engage high-quality candidates through LinkedIn, employee referrals, job boards, networking, and direct sourcing.

  • Screen candidates, conduct recruiter assessments, coordinate interviews, and manage the hiring process from application through offer.

  • Build and maintain strong talent pipelines for current and future hiring needs.

  • Deliver an exceptional candidate experience throughout the recruitment lifecycle.

  • Manage offer coordination, candidate negotiations, and pre-onboarding activities.

  • Maintain accurate candidate records and recruitment workflows within Greenhouse ATS.

  • Generate recruitment reports, monitor hiring metrics, and ensure data accuracy.

  • Provide regular hiring updates, market insights, and pipeline status to hiring managers and stakeholders.

  • Continuously identify opportunities to improve sourcing strategies, recruitment processes, and operational efficiency.

  • Collaborate closely with the Talent Acquisition team, People Team, and global business leaders.

Required Qualifications
  • 3–5 years of full-cycle recruiting experience, preferably within a technology, SaaS, product-based, or high-growth organization.

  • Proven experience recruiting for technical and/or corporate functions.

  • Strong sourcing skills with the ability to identify and engage passive candidates.

  • Experience managing candidate pipelines, interview coordination, reporting, and recruitment workflows within an Applicant Tracking System (ATS).

  • Strong stakeholder management and relationship-building skills.

  • Excellent verbal and written communication skills in English.

  • Ability to manage multiple requisitions simultaneously while maintaining a high level of quality and responsiveness.

  • Strong organizational skills with exceptional attention to detail.

  • Comfortable working with global stakeholders across multiple time zones, including the United States.

  • Self-motivated, proactive, and solutions-oriented.

Preferred Qualifications
  • Experience recruiting for Software Engineering, Product Management, Cloud, AI/ML, Data Engineering, Customer Success, Sales, or Corporate functions.

  • Experience using Greenhouse ATS.

  • Experience working in a global or multinational organization.

  • Familiarity with recruitment analytics and hiring metrics.

  • Collaborative team player with a positive attitude and strong ownership mindset.

Education
  • Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.


Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Skills Required

  • 3-5 years of full-cycle recruiting experience
  • Proven experience recruiting for technical and/or corporate functions
  • Strong sourcing skills with ability to identify and engage passive candidates
  • Experience managing candidate pipelines, interview coordination, reporting, and recruitment workflows within an Applicant Tracking System (ATS)
  • Strong stakeholder management and relationship-building skills
  • Excellent verbal and written communication skills in English
  • Ability to manage multiple requisitions simultaneously while maintaining quality and responsiveness
  • Strong organizational skills with exceptional attention to detail
  • Comfortable working with global stakeholders across multiple time zones (including US)
  • Self-motivated, proactive, and solutions-oriented
  • Bachelor's degree in HR, Business Administration, or related field, or equivalent experience
  • Experience recruiting for Software Engineering, Product Management, Cloud, AI/ML, Data Engineering, Customer Success, Sales, or Corporate functions
  • Experience using Greenhouse ATS
  • Experience working in a global or multinational organization
  • Familiarity with recruitment analytics and hiring metrics
  • Collaborative team player with positive attitude and strong ownership mindset

Five9 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Five9 and has not been reviewed or approved by Five9.

  • Healthcare Strength Employer-paid employee premiums, multiple plan options, and broad coverage across medical, dental, vision, disability, FSAs, and EAP are emphasized as core elements of the package. These features position healthcare as a standout component of total rewards.
  • Equity Value & Accessibility Equity grants and an ESPP are highlighted as meaningful parts of total compensation. Feedback suggests these stock components can materially enhance overall pay when company performance is favorable.
  • Fair & Transparent Compensation Public job postings include salary ranges and company materials describe formal peer benchmarking of pay. These practices indicate structure and visibility around compensation decisions.

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The Company
HQ: San Ramon, California
2,427 Employees
Year Founded: 2001

What We Do

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty

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