Talent Acquisition Operations Program Manager

Posted One Month Ago
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Milpitas, CA, USA
In-Office
102K-149K Annually
Senior level
Hardware
The Role
Leads global talent acquisition programs, process improvements, recruiting technology implementations, and change management initiatives. Manages cross-functional projects, business requirements, process documentation, UAT, data analysis, dashboards, executive reporting, stakeholder engagement, and adoption plans to improve recruiting efficiency, candidate experience, and hiring outcomes.
Summary Generated by Built In

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.


Group/Division

KLA's Human Resources team drives business success by mobilizing our global talent to achieve both short- and long-term objectives. Our strategic areas of focus encompass HR business partnerships, learning and development, talent acquisition, compensation and benefits, inclusion, and HR systems and operations.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.


The Talent Acquisition Operations Program Manager leads global Talent Acquisition programs, process improvement initiatives, technology implementations, and change management activities that improve hiring effectiveness, recruiting efficiency, candidate experience, and hiring manager experience.

This role partners with Talent Acquisition, Human Resources, Information Technology, Legal, Compliance, and business stakeholders to design, implement, measure, and optimize recruiting processes, programs, and technologies.

Responsibilities:

Program and Project Management

  • Lead global Talent Acquisition projects from planning through implementation.

  • Develop project plans, timelines, milestones, communications, risk mitigation plans, and executive updates

  • Coordinate cross-functional stakeholders and project teams

  • Track adoption, business outcomes, and project success metrics

Business Process Improvement

  • Analyze recruiting and hiring processes to identify efficiency, quality, automation, and scalability opportunities

  • Document current-state and future-state workflows, business requirements, and standard operating procedures

  • Recommend and implement process improvements that support global consistency and operational effectiveness

Recruiting Technology and Systems

  • Support implementation and optimization of recruiting technologies and integrations

  • Gather business requirements and translate requirements into functional specifications

  • Participate in testing, user acceptance testing (UAT), deployment activities, and post-launch support

  • Evaluate automation and AI opportunities that improve recruiting outcomes

Data Analysis and Reporting

  • Analyze hiring, operational, and experience-related data

  • Build dashboards, scorecards, reports, and executive presentations

  • Identify trends, risks, and opportunities using quantitative and qualitative analysis

  • Deliver recommendations based on business data

Change Management and Enablement

  • Develop communication, training, and adoption plans for new processes and technologies

  • Facilitate stakeholder engagement and readiness activities

  • Monitor adoption metrics and implement corrective actions when needed

Experience Enhancement

  • Identify opportunities to improve candidate, recruiter, and hiring manager experience

  • Support initiatives that simplify hiring processes and reduce friction across the hiring lifecycle

  • Measure program effectiveness through feedback, metrics, and operational performance indicators

Required Experience and Skills:

  • Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, Operations Management, or related field

  • Minimum 5 years of experience in Talent Acquisition Operations, HR Operations, Program Management, Business Operations, or related discipline

  • Minimum 3 years of experience leading cross-functional projects and programs

  • Experience implementing or supporting HR, recruiting, or workforce technology solutions

  • Experience performing business analysis and requirements gathering

  • Experience driving process improvement initiatives within a complex organization

  • Experience developing executive-level reporting and data analysis

  • Project or Program Management

  • Business Process Improvement

  • Business Analysis

  • Requirements Gathering

  • Change Management

  • Data Analysis

  • Stakeholder Management

  • Process Documentation

  • User Acceptance Testing (UAT)

Minimum Qualifications

  • Doctorate (Academic) Degree and 0 years related work experience, Master's Level Degree and related work experience of 3 years, Bachelor's Level Degree and related work experience of 5 years

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.


Total Rewards

Base Pay Range: $101,500.00 - $148,900.00 Annually Primary Location: USA-CA-Milpitas-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.


Use of AI Statement 

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.


Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.


For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.

Skills Required

  • Bachelor's degree in Business, Human Resources, Organizational Development, Information Systems, Operations Management, or a related field
  • Minimum 5 years of experience in Talent Acquisition Operations, HR Operations, Program Management, Business Operations, or a related discipline
  • Minimum 3 years of experience leading cross-functional projects and programs
  • Experience implementing or supporting HR, recruiting, or workforce technology solutions
  • Experience performing business analysis and requirements gathering
  • Experience driving process improvement initiatives within a complex organization
  • Experience developing executive-level reporting and data analysis
  • Project or Program Management skills
  • Business Process Improvement skills
  • Business Analysis skills
  • Requirements Gathering skills
  • Change Management skills
  • Data Analysis skills
  • Stakeholder Management skills
  • Process Documentation skills
  • User Acceptance Testing (UAT) experience
  • Doctorate degree with 0 years of related work experience, master's degree with 3 years of related work experience, or bachelor's degree with 5 years of related work experience

KLA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.

  • Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
  • Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
  • Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.

KLA Insights

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The Company
HQ: Milpitas, CA
10,001 Employees

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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