Talent Acquisition Operations, Program Manager

Posted Yesterday
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Mountain View, CA, USA
In-Office
159K-196K Annually
Senior level
Automotive
The Role
Lead talent acquisition operations strategy, technology administration, recruiting system implementations, process optimization, analytics, and end-to-end recruiting programs. Partner with talent acquisition, people analytics, and operations teams to improve workflows, data integrity, candidate experience, tool adoption, and service delivery. The role also involves testing and troubleshooting systems, supporting implementations and training, and driving continuous operational improvement.
Summary Generated by Built In

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo’s People team recruits and supports the world’s best talent (including, we hope, you). Our HR business partners, program administrators, staffers, and compensation specialists help our employees attain their full potential in a healthy, considerate and supportive environment. We take our role as stewards of Waymo's culture seriously.

In this hybrid role you will report to the Manager of People and Talent Acquisition Operations and be based out of Mountain View, CA.

You will:

  • Define, design, and execute strategic TA Operations roadmaps that streamline end to end recruitment workflows, scale operations, and enhance candidate experience.
  • Serve as the strategic partner and system administrator for TA technology platforms (e.g. Greenhouse, Gem, ServiceNow), leveraging automation and AI solutions to scare service delivery.
  • Drive continuous improvement of our TA technology stack by identifying gaps, evaluating processes, and creating impact in partnership across TA.
  • Partner with People Analytics and TA Operations to establish key TA metrics, derive actionable insights from complex datasets, and enforce data integrity across systems.
  • Oversee and partner with the TA Ops Team on testing and troubleshooting of new tools, systems, and processes to ensure successful implementation and adoption.  Provide support and guidance throughout the implementation and training process.  Ensure proper tool adoption and continuous operational improvement across TA.
  • Partner with TA Leads and TA Ops on TA projects.

You have:

  • 6 years of experience in Recruiting Operations, HR Program Management, or related operations roles in a fast-paced technology environment.
  • Proven track record of leading end-to-end TA programs, system implementations, and process optimization initiatives at scale
  • Deep functional expertise in Enterprise ATS administration (preferably Greenhouse), enterprise ticketing platforms (ServiceNow), and sourcing CRM tools.
  • Strong analytical ability to evaluate recruiting health, synthesize data using advanced spreadsheet/visualization tools, and influence executive stakeholders.
  • Strong business acumen with the ability to solve complex challenges, utilizing critical thinking, and analysis.

We prefer:

  • Proficiency with SQL, BigQuery, Tableau, or advanced data visualization platforms.
  • Experience navigating complex regulatory environments, global expansion projects, and employment compliance standards.
  • PMP, Six Sigma, or equivalent project management certifications.

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. 

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. 

Salary Range
$159,000—$196,000 USD

Skills Required

  • 6 years of experience in Recruiting Operations, HR Program Management, or related operations roles in a fast-paced technology environment
  • Experience leading end-to-end talent acquisition programs, system implementations, and process optimization initiatives at scale
  • Expertise in enterprise ATS administration, preferably Greenhouse, enterprise ticketing platforms such as ServiceNow, and sourcing CRM tools
  • Strong analytical ability using advanced spreadsheet or visualization tools to evaluate recruiting health and synthesize data
  • Ability to influence executive stakeholders
  • Strong business acumen, critical thinking, and ability to solve complex challenges
  • Proficiency with SQL, BigQuery, Tableau, or advanced data visualization platforms
  • Experience with complex regulatory environments, global expansion projects, and employment compliance standards
  • PMP, Six Sigma, or equivalent project management certification

Waymo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Waymo and has not been reviewed or approved by Waymo.

  • Fair & Transparent Compensation — Pay is considered strong for full‑time technical roles, aligning with top‑tier AV/Big Tech benchmarks. Employer materials also emphasize competitive pay with eligibility for bonuses and equity as part of total rewards.
  • Healthcare Strength — Coverage spans medical, dental, vision, mental‑health resources, onsite wellness centers, and counseling, with specialized programs such as menopause and transgender medical advocacy. Dependents are included, indicating depth across core health needs.
  • Parental & Family Support — Offerings include fertility and family‑forming assistance, parental and baby‑bonding leave, caregiver and elder‑care support, and backup childcare. These programs are positioned to support families through multiple life stages.

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The Company
HQ: Mountain View, CA
2,359 Employees
Year Founded: 2009

What We Do

Waymo is an autonomous driving technology company with a mission to make it safe and easy for people and things to move around. With the Waymo Driver, we can improve the world’s mobility while saving thousands of lives. Waymo reaches out to candidates from official channels only (e.g. directly from @waymo.com email addresses, or through our recruiters or sourcers who are noted as such on LinkedIn). We do not contact candidates about career opportunities through instant messaging apps like Telegram, email addresses from domains other than waymo.com (such as Gmail addresses), direct messages on Twitter, Facebook, and Instagram, or text messages. Visit waymo.com to check out our official job listings.

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