About the opportunity
This role exists to ensure a streamlined, efficient recruitment operations process supporting Ericsson's Talent Acquisition function. As a TA Operation Partner, you will coordinate and execute core recruitment operations activities such as requisition dispatch, interview scheduling, offer and contract management, background verification (BGV/Vetting), pre-onboarding/onboarding, employee registration and reporting.
You will work closely with Talent Acquisition partners, HR and business stakeholders to deliver a smooth experience for candidates and hiring managers, while safeguarding compliance, data accuracy and timely support across all recruitment phases. This role is ideal for someone with strong coordination skills, a keen eye for detail and a passion for improving HR and recruitment processes.
What you will do
- Coordinate end-to-end recruitment operational processes in your assigned area (e.g. requisition dispatch, interview scheduling, offer desk, BGV/Vetting, pre-onboarding/onboarding).
- Monitor SLAs and ensure all operational tasks are completed accurately and on time in line with standardized process guidelines.
- Build and maintain effective communication with Talent Acquisition, HR and hiring managers, acting as the liaison for assigned processes and keeping stakeholders informed and aligned.
- Manage candidate and requisition data in the applicant tracking system (ATS) and related platforms, ensuring completeness, accuracy and timely updates.
- Ensure adherence to internal policies, employment laws and data privacy (e.g. GDPR) across all operational activities, maintaining strict confidentiality of sensitive information.
- Deliver a smooth, positive experience for candidates and internal stakeholders through clear communication, timely updates and proactive support.
- Identify and propose process improvements, participate in training and knowledge-sharing sessions and stay updated on tools and trends in recruitment operations.
The skills you bring
Must-have
- Experience in HR or recruitment operations, shared services or similar coordination roles.
- Strong organizational skills with the ability to manage multiple tasks and priorities within defined SLAs.
- High attention to detail and a commitment to data accuracy and process compliance.
- Effective communication skills and stakeholder management across HR, Talent Acquisition and business functions.
- Working knowledge of applicant tracking systems and HR tools (e.g. SAP SuccessFactors, case management tools such as BMC).
- Understanding of employment law, data privacy and confidentiality requirements relevant to recruitment operations.
- Proficiency in English and Korean language for collaboration with local stakeholders.
Nice-to-have
- Experience with background verification/vetting, offer and contract management and interview scheduling processes.
- Exposure to SOX controls, audit requirements or HR-related financial and invoicing processes.
- Experience creating administrative procedures and work instructions for HR or recruitment processes.
- Demonstrated continuous improvement mindset with a track record of contributing ideas to optimize HR or recruitment operations.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Korea (the Republic of) (KR) || Seoul
Req ID: 790292
Skills Required
- Experience in HR or recruitment operations, shared services, or similar coordination roles
- Strong organizational skills and ability to manage multiple tasks and priorities within defined SLAs
- High attention to detail and commitment to data accuracy and process compliance
- Effective communication and stakeholder management across HR, Talent Acquisition, and business functions
- Working knowledge of applicant tracking systems and HR tools, such as SAP SuccessFactors and BMC
- Understanding of employment law, data privacy, and confidentiality requirements relevant to recruitment operations
- Proficiency in English and Korean
- Experience with background verification or vetting, offer and contract management, and interview scheduling
- Exposure to SOX controls, audit requirements, or HR-related financial and invoicing processes
- Experience creating administrative procedures and work instructions for HR or recruitment processes
- Demonstrated continuous improvement mindset and experience contributing ideas to optimize HR or recruitment operations
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — U.S. job postings describe multiple medical plan options (including PPO and HSA‑eligible HDHP) plus dental and vision, aligning with a comprehensive medical suite. Corporate materials also emphasize wellbeing resources and EAP support.
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Retirement Support — Company communications and U.S. materials reference market‑competitive retirement benefits, including a 401(k) with automatic employer contributions and additional matching. Investor and benefits materials signal a structured approach to total rewards that includes long‑term savings programs.
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Parental & Family Support — U.S. and EWS guides and postings highlight paid maternity and parental/adoption leave at full pay, alongside structured short‑term disability at full pay for defined weeks by tenure. These programs are positioned as part of a family‑friendly, work‑life‑balance offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
