Systems Support Engineer

Posted 22 Days Ago
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Hiring Remotely in Shinjuku-Ku, Tokyo, JPN
Remote
Entry level
Healthtech
The Role
Provides technical leadership and execution support for process-system projects in Japan. Acts as the liaison between Japanese customers and global engineering teams, translating requirements into engineering deliverables. Supports sales, application reviews, installation, commissioning, startup, FAT, SAT, troubleshooting, project coordination, and customer support. The role involves coordinating customers, contractors, service teams, and global resources while supporting business growth and continuous improvement. It is fully remote but requires extensive travel throughout Japan.
Summary Generated by Built In

Bring more to life.


Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?


At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 


You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.


As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.


Learn about the Danaher Business System which makes everything possible.


The Systems Support Engineer is responsible for business development and execution support for projects in Japan in coordination with Global Systems Engineering organization.  


This position reports to the Director -Global Systems and is part of the Food & Beverage (F&B) Business located in Japan and will be fully remote.


In this role, you will have the opportunity to:

  • provide technical leadership during system sales, project execution, commissioning, startup, and customer support activities.
  • acting as the bridge between customers in Japan and Global Systems engineering teams.
  • enable effective communication, successful project implementation, and high levels of customer satisfaction while supporting the continued growth of the Japan Systems business.

Essential Responsibilities:

  • Serve as the primary technical liaison between customers in Japan and Pall F&B global engineering/project teams. Support technical discussions, application reviews, and solution development during the sales process.
  • Participate in customer meetings, site visits, and technical presentations. Translate customer requirements into actionable engineering deliverables.
  • Support installation, commissioning, startup, Functional Acceptance Test (FAT), Site Acceptance Test (SAT), and troubleshooting activities for process systems. Coordinate onsite activities between customers, contractors, service teams, and Pall execution resources. Assist in project planning, risk identification, and execution support throughout project lifecycles. Ensure timely resolution of technical and project execution issues.
  • Contribute to customer relationship development and expansion of Pall Systems business in Japan.
  • Capture lessons learned from commissioning and execution activities. Promote Danaher Business System principles within project execution and customer support ac
  • tivities.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel 70 %, overnight, within Japan. Occasional overseas visits on need basis
  • Must have a valid driver’s license with an acceptable driving record

Essential Requirements

Must have

  • 5+ years of engineering experience in a manufacturing or plant environment.
  • Basic knowledge of process equipment such as tanks, pumps, instrumentation, and valves. The role does not require hands-on maintenance or independent execution of all engineering activities.
  • Familiarity with manufacturing environments and a basic understanding of plant setup, startup, and operations.
  • Strong customer-facing and coordination skills, with the ability to work effectively with customers and engineering/project teams.

Better to have

  • Experience in the Food & Beverage industry, with an understanding of manufacturing environments such as protein separation, beer production, or wine production.
  • Knowledge of sanitary requirements and industry-specific standards within the Food & Beverage industry.

Education

  • Bachelor's degree or higher in Science, Engineering, Technology, or a related technical discipline.
  • Open to a broad range of technical disciplines, including but not limited to Mechanical, Electrical, and Chemical Engineering.

Japanese

  • Fluent or higher, with the ability to communicate effectively with customers on technical and project-related matters.

English

  • Advanced business-level English or higher, with the ability to communicate effectively with global engineering and project teams.

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.


At Pall we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Pall can provide.

Fluency in Spoken and Written English

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Skills Required

  • Fluency in spoken and written English
  • Ability to travel 70% overnight within Japan, with occasional overseas travel
  • Valid driver's license with an acceptable driving record
  • Experience with filtration, separation, process systems, brewery, beverage, or food manufacturing applications
  • Experience leading or supporting commissioning and startup activities
  • Strong customer-facing and project coordination skills
  • Familiarity with global matrix organizations and multinational project execution
  • Experience working with cross-cultural teams

Danaher Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Danaher Corporation and has not been reviewed or approved by Danaher Corporation.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, including medical plan options alongside dental, vision, life, disability, and mental health support. Wellness initiatives and support programs such as an EAP and vaccination or fitness offerings add breadth beyond core insurance.
  • Retirement Support — Retirement benefits include a 401(k) plan with employer matching and options such as pre-tax and Roth contributions. Broader financial rewards such as performance bonuses and access to equity or an employee stock purchase plan are also described.
  • Parental & Family Support — Parental leave and family-building support are described as available, including maternity and paternity leave and fertility assistance. Childcare and eldercare support are also highlighted as part of the overall package.

Danaher Corporation Insights

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The Company
HQ: Washington, DC
57,802 Employees
Year Founded: 1984

What We Do

Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. A global network of more than 25 operating companies, we drive meaningful innovation in some of today’s most dynamic industries through our operating companies in four strategic platforms: Life Sciences, Diagnostics, Water Quality and Product Identification. The engine at the heart of our success is the Danaher Business System (DBS), a set of tools that enables continuous improvement around lean, growth and leadership. Through the ingenuity of our people, the power of DBS and the impact of our meaningful technologies, we help realize life’s potential in ourselves and for those we serve.

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