Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
As a member of the Infrastructure Reliability Engineering Team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
- Infrastructure Operations and Production Support of container technologies and orchestration platforms
- Docker/Kubernetes deployment, configuration, scaling, and management of containerized applications.
- Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards
- Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
- Basic Knowledge & experience in system monitoring techniques and tools supporting unattended operations.
- Willing to work in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments.
- Excellent communication & interpersonal skills.
- Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines.
- Security Remediation process (vulnerability assessment and patch management)
- Contribute to standardize and document operational procedures.
- Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management
- Be scheduled On-Call to support the infrastructure and our systems.
- Need to work on shift days ( Sunday to Thursday or Tuesday to Saturday from 9:00AM to 6:00PM local time)
- This is a hybrid position. Employees in hybrid roles are expected to work from the office 3 set days a week.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
• Bachelors degree, OR 3+ years of relevant work experience
Preferred Qualifications
• At least 1 year of experience will be preferred in the below mentioned skills
• Basic Knowledge on Kubernetes preferred.
• Basic Linux Systems Administration skills
• Scripting experience (Shell, Python ,Ansible , Terraform and YAML packages)
• Basic knowledge with configuration management tools (Chef, Ansible, terraform etc.)
• Basic knowledge with CI/CD or GitOps pipeline Architecture ( i.e., ArgoCD, Code Fresh, Jenkins )
• Knowledge in infrastructure technologies such as HP and DELL hardware (Rack servers)
• Working knowledge of monitoring and logging tools: Prometheus, Graphana, Fluentbit ,Netcool,
• Understanding of networking concepts
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Top Skills
What We Do
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.
We are looking for people like YOU. Come join a people-centric company where you can invest in your career.
For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.
Why Work With Us
Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.
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