Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Installs, administers, configures and maintains NMS including operating systems and related software.
- Provides 'on call' support to resolve NMS issues after normal business hours.
- Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
- Works with database administrators to configure, tune and maintain databases in variety of languages.
- Documents systems configurations and upgrades.
- Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
- Works with current templates and assist with the design and construct new templates.
- Works with deployment and core service engineers to determine needs.
- Sets up filters on data generated by monitors.
- Generates reports on server and application availability and performance.
- Perform other duties as requested by supervisor.
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Basic ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
- Basic ability to create detailed documentation to functionally understand new and existing applications.
- Basic ability to follow and implement established change and control policies and procedures.
- Basic ability to troubleshoot application problems.
- Basic knowledge of development tools, application frameworks, and testing tools.
- Basic knowledge of OSS applications and software.
- Basic knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process.
Required Education
- Bachelor's degree in Computer Science or related field, or equivalent experience
Required Related Work Experience and Number of Years
- System administration experience (UNIX & Netcool) - 1
- Database support experience - 1
- Enterprise Application experience - 1
Preferred Related Work Experience and Number of Years
- System administration experience (UNIX & Netcool) - 3+
- Database support experience - 3+
- Enterprise Application experience - 3+
Working Conditions
- Office environment
#LI-RB1
ISY325 2026-68776 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
What the Team is Saying
Similar Jobs
What We Do
Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
Gallery
Spectrum Teams
Spectrum Offices
OnSite Workspace
