Overview:
The Senior Systems Analyst supports the Institute for Genomic Medicine’s Laboratory Information Management System (LIMS) through application service management, systems analysis, and customer service. Responsibilities include designing, implementing, and continuously improving service and intake processes; investigating and resolving application and interface issues; and participating in the analysis, testing, and documentation of system enhancements. Participates in a shared on-call rotation to maintain reliable laboratory operations.
Job Description Summary:
Job Description:
- Carries out systems analysis and oversees the planning, design and implementation for large and complex systems ensuring business areas requirements are met.
- Schedules the work of systems analysts providing technical guidance and mentoring and ensures that project deadlines are met.
- Documents system design, testing, and maintenance procedures for future reference. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems.
- Collaborates with other professionals to determine functional and non-functional requirements for new software or applications.
- Evaluates the effectiveness of existing systems and applications and recommends modifications to improve system performance.
- Collaborates with project managers and other team members to ensure project goals are met.
- Oversees and coordinates system testing, user acceptance testing and end-user training.
Education Requirement:
Bachelor's degree or equivalent experience, required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
- Strong problem solving ability to understand highly complex systems and articulate details both verbally and visually.
- Quantitative and Qualitative requirements gathering, evaluate technical detail, and data validation.
- Exceptional interpersonal, communication, and presentation skills required to interact effectively with all levels of the organization and external contacts.
- In depth working knowledge of Application functionality and integration between desktop clients and servers, including applications, databases, storage, and web services.
- Basic understanding of hardware device and/or operating system capabilities.
- Excellent understanding of ITIL processes with regard to build, enhancement, and maintenance of Application systems.
- Advanced understanding of database systems, Oracle, SQL, Access Database structures, preferred.
- Advanced working knowledge of Microsoft desktop and server platforms, OR Epic including but not limited to design, installation, configuration, optimization, and administration, preferred.
Experience:
- 7 years of combined experience providing information technology support, or equivalent education, required.
- Project Management Skills - Excellent project management skills required with a minimum of 4 years project management experience.
- Experience in a healthcare environment, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Squat/kneel, Standing, Walking
FREQUENTLY: Lifting / Carrying: 0-10 lbs, Sitting
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near
Additional Physical Requirements performed but not listed above:
Position requires the ability to interact effectively with customers and information systems personnel across the organization.
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
Skills Required
- Bachelor's degree or equivalent experience
- 7 years of combined information technology support experience or equivalent education
- At least 4 years of project management experience
- Experience in a healthcare environment
- Strong problem-solving, requirements-gathering, data-validation, communication, and presentation skills
- In-depth knowledge of application functionality and integrations across clients, servers, applications, databases, storage, and web services
- Excellent understanding of ITIL processes for application development, enhancement, and maintenance
- Advanced knowledge of Oracle, SQL, and Microsoft Access database structures
- Advanced knowledge of Microsoft desktop and server platforms or Epic, including design, installation, configuration, optimization, and administration
What We Do
Nationwide Children's Hospital is one of America's largest not-for-profit free-standing pediatric health care systems, providing expertise in pediatric population health, behavioral health, genomics, and health equity. It has integrated clinical and research programs and serves over 1.9 million patient visits annually.
