The Expertise You Have
5+ years professional experience as a Systems Analyst for software solutions
Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems
Proven experience with Structured Query Language (SQL) and programming in general
Strong understanding and experience with complex relational database schemas and SQL management tools
Proven experience working with REST, SOAP, JSON and APIs
Proven experience with Agile development methodologies
Deep knowledge of scrum tools – Jira experience desirable
Excellent analytical skills
Release coordination
Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular
Produce artifacts – business flow diagrams, context diagrams
Have good understanding of solution architecture
Build OpenAPI contracts
Prod incidents analysis – Splunk queries, build dashboards/alerts
Bachelor’s Degree Computer Science or related technology field
The Skills You Bring
You are a diligent person with a real passion for accuracy, clarity, and elimination of ambiguity
You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements
You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions
Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.
You are flexible and can adjust your work schedule to accommodate both U.S. and China-based teams and associates
Good interpersonal and leadership and influencing skills (without direct authority of others)
Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results
The Value You Deliver
Ensuring the technology team is building the right software solutions and components to maximize customer experience
Facilitating flow of requirements from the business to the technology team
Reducing requirements and design risk and resulting costs associated with rework and redesign
Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
Help maintain the high level of integrity in the team
Take ownership and accountability for figuring out what needs to be done
Skills Required
- 5+ years of professional experience as a Systems Analyst for software solutions
- Experience researching, optimizing, developing, and authoring solution requirements, user stories, and specifications for moderate to complex software systems
- Experience with SQL and programming
- Experience with complex relational database schemas and SQL management tools
- Experience with REST, SOAP, JSON, and APIs
- Experience with Agile development methodologies
- Knowledge of Scrum tools; Jira experience desirable
- Experience with release coordination
- Experience reverse engineering code and developing prototypes using Excel Macros, Java, or Angular
- Experience producing business flow diagrams and context diagrams
- Understanding of solution architecture
- Experience building OpenAPI contracts
- Experience analyzing production incidents, writing Splunk queries, and building dashboards or alerts
- Bachelor's degree in Computer Science or a related technology field
- Excellent analytical, written, verbal communication, interpersonal, leadership, and influencing skills
- Ability to troubleshoot software issues and work independently with U.S. and China-based teams
What We Do
CTI Consulting is a South Florida technology solutions and staffing firm founded in 1998. It provides IT staffing and nearshore staffing services for startups through Fortune 100 companies, alongside digital-product work such as designing, testing, deploying, improving, and updating mobile applications. The company emphasizes close client collaboration, comprehensive candidate evaluation, continuing education, and innovative, scalable software solutions that improve operational efficiency.
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