Global Program Management

Posted 16 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
Expert/Leader
Hardware • Other • Appliances
The Role
Leads global customer programs across multiple sites, coordinating business reviews, phase-gate approvals, contracts, operational strategies, risk reduction, cost plans, business continuity, performance metrics, and customer expectations. Develops executive presentations and communications, supports PMO initiatives, drives customer satisfaction improvement plans, identifies growth opportunities, and helps maximize profitability while reducing liability.
Summary Generated by Built In
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Global Program Manager located in Austin TX

Reporting to the VP Early Engagement & Launch Excellence, the Global Program Manager will ensure there is a common interface to the Customer and between the multiple sites; focuses on tactical execution that affects the strategic relationship between Flex and the Customer; continues to monitor and reduce program risk, while maximizing program profitability. 

What a typical day looks like:

  • Develop high-quality executive presentations, business updates, and leadership communications.
  • Translate complex information and data into clear, and compelling messages.
  • Create content and storytelling for executive meetings, business reviews, town halls, and leadership discussions.
  • Support the preparation of PowerPoint presentations, executive briefings, talking points, and written communications.
  • PMO and business leaders to collect, organize, and synthesize information across multiple programs and initiatives.
  • Help communicate key priorities, accomplishments, risks, and business outcomes.
  • Support leadership meetings by developing agendas, presentation materials, and follow-up communications.
  • Ensure consistency and quality across PMO communications and executive materials.
  • Help improve how the PMO communicates its strategy, value, priorities, and results across the organization
  • Act as the leader and sponsor for Global customer FPLC projects and has sign off responsibility at the phase gate reviews 
  • Coordinate / manage Global Customer business reviews on a quarterly basis 
  • Input into Customer Contract development and ensures Contract requirements are adhered to by both operations and customers. 
  • Identify additional opportunities within a division/segment or account and support the integrated sales proposal. 
  • Ensure cost reduction plans are in place to meet customer targets. 
  • Establish and manage Business Resumption plans for all customer commodities. 
  • Conduct operational reviews to ensure Flex and Customer requirements are at the required levels. 
  • Input operational and manufacturing strategies to support customer business strategies.  
  • Establish performance measurements for Global PM Organization to maximize profit and reduce liability (CSMP, KOI, P&L etc.). 
  • Conducts CSMP with Customer Senior management. 
  • Ensure CSMP schedule is adhered to, and improvement actions are implemented and communicated to the customer. 
  • Setting and resetting customer expectations. 

The experience we’re looking to add to our team:

  • Bachelor’s degree or Masters degree 10 years of experience in program administration/ management or related area.  
  • Expert functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses relationship skills. 
  • Ability to read, analyze and interpret common scientific and technical journals, and financial reports. Ability to respond to common inquiries or complaints from customers.
  • Ability to effectively present information to internal and external executive management.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

#LI-YV1

EA1

EA42

SS26

AA01

CH12

MS14

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EC37

JS21

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 09-17-2026 Job Posting End Date 11-17-2026 Job CategoryOperations

Relocation: Not eligible

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

Skills Required

  • Bachelor's or Master's degree
  • 10 years of experience in program administration, program management, or a related area
  • Expert functional knowledge and understanding of related business functions
  • Ability to read, analyze, and interpret scientific and technical journals and financial reports
  • Ability to respond to customer inquiries or complaints
  • Ability to present information effectively to internal and external executive management
  • Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, and percentages

Flex Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flex and has not been reviewed or approved by Flex.

  • Healthcare Strength — Health offerings include comprehensive medical, dental, and vision coverage from day one, along with mental-health resources, fertility support, diabetes support, and remote physical therapy. Wellness programs and health support are emphasized as part of the package.
  • Leave & Time Off Breadth — Time-off provisions include PTO, paid company holidays, sick time, shutdown days, and paid parental leave, with unlimited PTO noted in some roles. These policies are positioned to support work-life needs.
  • Retirement Support — A 401(k) program with employer matching is available and generally viewed positively. This serves as a meaningful component of the overall rewards mix.

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The Company
HQ: Austin, Texas
52,479 Employees
Year Founded: 1969

What We Do

We’re the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. We love to hear your thoughts, comments and ideas so feel free to like, share and comment away. Any question or opinion is good to go as long as it is respectful and falls within the scope of this page. Derogatory comments, spam and unsolicited selling are not welcome here and such posts will be removed.

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