Systems Administrator

Apalachee Center, Inc.

Position: System Administrator
Employment Type: Full-Time
Classification: Exempt
Department: Management Information Systems (MIS)
Reports To: Systems Director
Salary: Commensurate with experience

Apalachee Center, Inc. is seeking a skilled, motivated, and dependable System Administrator to join our Information Technology team.

The ideal candidate will have experience managing IT infrastructure, maintaining server environments, supporting cloud-based technologies, and ensuring the security and reliability of critical systems.

This position plays an essential role in supporting the Center's daily operations by maintaining network and server performance, troubleshooting technical issues, implementing new technologies, and providing exceptional technical support to employees across multiple locations.

• Server Administration: Manage and maintain Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, DFS, user permissions, backups, and system audits.

• Infrastructure Management: Install, configure, maintain, troubleshoot, and repair servers, operating systems, hardware, and enterprise applications.

• Cloud Technology: Support Microsoft Azure cloud environments, server migrations, and physical-to-virtual server conversions.

• Cybersecurity: Monitor infrastructure for vulnerabilities, identify potential security risks, and implement appropriate security protocols and industry standards.

• Technical Support: Provide remote and on-site troubleshooting assistance to employees across multiple locations.

• System Monitoring: Monitor server performance, system availability, capacity, and overall infrastructure reliability.

• Technology Implementation: Evaluate, recommend, and implement innovative technologies to improve operational efficiency and system performance.

• Help Desk Support: Investigate and resolve escalated system-level technical support tickets.

• Collaboration: Work closely with the MIS team, vendors, and contractors to complete technology projects and support organizational objectives.

Education

• Associate degree in Information Technology, Computer Science, or a related field preferred, but not required.

Technical Experience

• Experience administering Windows Server operating systems (Windows Server 2012 or newer).

• Strong working knowledge of Microsoft Active Directory, Group Policy, DNS, DHCP, DFS, and related domain services.

• Experience maintaining on-premises IT infrastructure and cloud-based environments, particularly Microsoft Azure.

• Experience with cloud migrations and server virtualization preferred.

• Knowledge of network maintenance, troubleshooting, and system administration.

• Familiarity with configuration management tools, monitoring solutions, and capacity planning.

• Experience evaluating, implementing, and managing IT projects and technologies.

• Ability to collaborate with vendors and contractors to complete technical projects.

• Demonstrated ability to develop and implement IT strategies and operational plans.

The successful candidate should demonstrate:

• Strong analytical, critical-thinking, and problem-solving abilities.

• Excellent verbal and written communication skills.

• Ability to explain technical information clearly to nontechnical users.

• Strong organizational skills and the ability to manage multiple priorities.

• Ability to independently troubleshoot and resolve complex technical issues.

• Experience installing, configuring, and maintaining server hardware and operating systems.

• Ability to design and implement new technical services and solutions.

• Strong interpersonal skills and the ability to work effectively in a team environment.

• Knowledge of computer systems, enterprise software, and basic electrical safety practices.

• Must possess a valid driver's license.

• Must maintain Apalachee Center's Designated Auto Driver status.

• Must be able to provide technical support both remotely and in person as needed.

At Apalachee Center, Inc., you will have the opportunity to contribute to an organization dedicated to improving the lives of individuals and families throughout the communities we serve.

As a System Administrator, your technical expertise will directly support the systems and services that help our employees deliver quality behavioral healthcare.

Position: Full-Time | Exempt
Salary: Commensurate with Experience

Join the Apalachee Center team and help us build, maintain, and strengthen the technology that supports our mission.

Apalachee Center, Inc. is an Equal Opportunity Employer.