SYSTEM ANALYST
Important Information
Location: Singapore
Key Responsibilities
- Analyze business requirements and translate them into functional and technical designs
- Design end‑to‑end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
- Lead solution design ensuring alignment with enterprise architecture, security, and control standards
- Communicate complex technical concepts clearly to business stakeholders and obtain solution sign‑off
- Own end‑to‑end project delivery, including planning, estimation, risk management, and scope control
- Partner with architects, testing teams, vendors, and production support to ensure quality delivery
- Oversee SIT, UAT, performance, and security testing with Test Management teams
- Support production issues, perform root cause analysis, and drive continuous service and performance improvements
- Contribute to product and tool selection through RFPs and proof‑of‑concepts
Requirements:
- Bachelor’s degree in computer science, Engineering, or related discipline
- 8+ years of IT experience with strong background in technical project delivery
- Proven experience delivering marketing automation or campaign management solutions
- Strong understanding of the SDLC, including Agile delivery
- Excellent stakeholder management and executive‑level communication skills
- Ability to work independently, multi‑task, and deliver under pressure
Key Domain :
Functional Expertise
- End‑to‑end real‑time and batch campaign management
- Targeting, segmentation, offer eligibility, prioritization, approvals, and closed‑loop reporting
- Strong financial services business domain knowledge
Technical Skills
- Adobe Campaign (hybrid on‑premise and cloud)
- Adobe Analytics, AEM (preferred)
- Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
- Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality
Skills Required
- Bachelor's degree in computer science, engineering, or related discipline
- 8+ years of IT experience with strong background in technical project delivery
- Proven experience delivering marketing automation or campaign management solutions
- Strong understanding of the SDLC, including Agile delivery
- Excellent stakeholder management and executive-level communication skills
- Ability to work independently, multi-task, and deliver under pressure
- Strong financial services business domain knowledge
- Adobe Campaign (hybrid on-premise and cloud)
- Adobe Analytics
- AEM
- Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud
- Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling
Encora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Encora and has not been reviewed or approved by Encora.
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Healthcare Strength — Health coverage is described as employer-provided in multiple locations, with private plans and family coverage highlighted in Spain and Mexico. Medical insurance quality is presented as a recurring bright spot alongside standard coverage.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO, with regional materials indicating additional leave provisions in certain countries. Leave is generally portrayed as conventional to generous depending on location.
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Flexible Benefits — Work-from-home flexibility is frequently highlighted as a plus, though it varies by role and client needs. Remote and hybrid options are positioned as part of the overall package.
Encora Insights
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries. With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
