System Administrator 4 (Onsite)

Posted 12 Hours Ago
Be an Early Applicant
Richmond, VA
3-5 Years Experience
Information Technology
The Role
System Administrator role in Richmond, VA supporting Life Safety operations, involving configurations and maintenance of Windows and Linux Servers, tier 1 support, customer service, on-call rotation, end user resources support, project documentation, cybersecurity controls, and task automation.
Summary Generated by Built In

Job Title: System Administrator 4 (Onsite)
Location: Richmond, VA
Duration: 12+ Months
Job Description:
System Administrator to support a 24/7/365 Life safety operations. Duties for this position include but limited to Configurations and Maintenance of Windows and Linux Servers. Assisting Field and Local Staff issues. Other duties include on call rotation.
 

  • Responds to Tier 1 support requests.
  • On Call Rotation Required
  • Provides exceptional customer service.
  • Communicates effectively with teammates and customers of varying levels of technical expertise.
  • Responds to all break/fix requests associated with end user resources.
  • Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
  • Maintains up-to-date project and architecture documentation.
  • Maintains up-to-date inventory and maintenance records.
  • Monitors system resources for server/service anomalies.
  • Resolves connection issues between users and resources.
  • Maintains detailed change history of changes.
  • Supports team efforts to improve cybersecurity controls and defenses.
  • Supports team efforts for threat hunting and mitigation.
  • Manages time and resource constraints.
  • Task Automation


Skills:
 

Skill Required / Desired Amount of Experience Help Desk Support Required 1 Years Customer Service Required 4 Years Patch Management Required 2 Years Desktop/Laptop/Server Hardware Required 4 Years Desktop/Server Applications Required 3 Years General Network Knowledge Required 3 Years Virtualization Required 3 Years Backup and Recovery Required 4 Years Hands-On w/Network Equipment Highly desired 2 Years Cybersecurity Highly desired 2 Years General Database Knowledge Nice to have 2 Years Programming Knowledge - SQL/PHP/Bash/PowerShell Nice to have 2 Years SQL Knowledge Nice to have 1 Years

Top Skills

Bash
PHP
Powershell
SQL
The Company
HQ: Baltimore, MD
146 Employees
On-site Workplace

What We Do

Serigor provides IT Services and IT staffing to Government and Commercial enterprises of all sizes. Serigor has twelve years of proven track record in IT Services, Government Solutions, and Staffing Solutions.

● MBE/WBE/WBENC/WOSB company, headquartered in Baltimore, MD.

● Multiple, multi-year contracts with Government Agencies at State, County, City, and Federal.

● Commercial clients include Fortune 1000 and Start-Ups all over the US.

● Onshore and offshore IT delivery centers.

● IT solutions encompass contracts that are Fixed Price, T&M, Product Development in all technologies.

● Workforce and staffing solutions encompass contract, contract-to-hire, permanent placement and statement of work job assignments.

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