System Administrator 2 - Tier 2 Remote Desktop Team

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Annapolis Junction, MD, USA
In-Office or Remote
87K-182K Annually
Mid level
Information Technology • Consulting • Defense
The Role
Provide Tier 2 technical support and troubleshooting for network, desktop, and systems hardware/software. Deliver remote support via desktop mirroring and remote access tools for global sites, investigate and resolve cloud infrastructure issues, and coach junior staff. Must work Wed–Sun 2pm–10pm and meet DoD clearance and certification requirements.
Summary Generated by Built In
Job Title: System Administrator 2 - Tier 2 Remote Desktop Team

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity

CACI is seeking a professional to fill a System Administrator 2 - Tier 2 Remote Desktop Team in Annapolis Junction, MD.

Responsibilities

  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
  • Able to work shifts Wed-Sun 2pm-10pm

Qualifications:

Required:

  • TS/SCI with Poly
  • Excellent systems hardware knowledge
  • Remote Assistance
  • Remote Desktop
  • DoD 8570 IA Type 
  • IAT Level 1
  • DoD 8570 CE Certification Requirements
  • CompTIA A+ CE
  • CompTIA Network+ CE

Desired:

  • Self-starter
  • Able to work both independently and in a Team based environment
  • Customer oriented and dedicated to mission accomplishment

-

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$86,600 - $181,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Skills Required

  • TS/SCI with Polygraph
  • Excellent systems hardware knowledge
  • Remote Assistance
  • Remote Desktop
  • Desktop mirroring and other remote access applications
  • DoD 8570 IA Type
  • IAT Level 1
  • DoD 8570 CE Certification Requirements
  • CompTIA A+ CE
  • CompTIA Network+ CE
  • Able to work Wed-Sun 2pm-10pm (shift requirement)
  • Self-starter
  • Able to work both independently and in a team-based environment
  • Customer oriented and dedicated to mission accomplishment

CACI International Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CACI International Inc and has not been reviewed or approved by CACI International Inc.

  • Healthcare Strength Pay is supported by a broad set of health-plan options across multiple national carriers, with telemedicine and tax-advantaged accounts included. Dental and vision choices are also described as multi-option, which strengthens overall coverage breadth.
  • Leave & Time Off Breadth Flexible Time Off is available for many salaried-exempt roles, while hourly roles accrue PTO, creating multiple time-off pathways by employment class. Paid disability coverage, fixed holidays, and paid leave programs (including parental leave and other leave types) further round out time-off and leave coverage.
  • Retirement Support Retirement support includes a 401(k) match structure described as 50% up to 8% of pay (effective 4%) and an Employee Stock Purchase Plan with a discount. Tuition reimbursement and certification support also add to the overall rewards package that complements core retirement benefits.

CACI International Inc Insights

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The Company
HQ: Reston, VA
17,673 Employees
Year Founded: 1962

What We Do

CACI’s approximately 23,000 talented employees are vigilant in providing the unique expertise and distinctive technology that address our customers’ greatest enterprise and mission challenges. Our culture of good character, innovation, and excellence drives our success and earns us recognition as a Fortune World's Most Admired Company. As a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index, we consistently deliver strong shareholder value. Visit us at www.caci.com.

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