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Renovo is a relationship-based lender who helps residential real estate investors fund their investment projects.
The Role
The SVP of Lending manages client relationships and builds a book of business, ensuring efficient processing of loans while providing exceptional customer service and mentoring junior staff.
Summary Generated by Built In
Who We Are:
Renovo Financial is a rapidly growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff. Renovo’s reliability and “win-win” solutions-oriented approach is just one reason why our repeat and referral rates far exceed the industry average. Renovo was honored to be named one of Crain’s 50 fastest-growing Chicago companies and the 2022 + 2023 Top Workplace winner, as recognized by The Chicago Tribune, and 2023 Best Workplace by Inc. Magazine.
Position Summary:
The SVP of Lending is the star of the show! The SVP of Lending is a specialized real-estate financial advisor who manages a book of business at Renovo. The Lenders are the conductors, the main relationship managers, the most significant relationship between the client and Renovo. You are focused on building a book of business and on onboarding new clients. We could never have grown so quickly and have so many amazing “ideal new clients” without the unique talents, training, motivation, and leadership of our Lenders. Surrounded by a market of boring, vanilla real estate transactions, the SVP of Lending gets to come up with creative solutions to make our customer’s dreams come true. Day to day, you will capture the structure and context of each deal and work closely with Renovo’s loan processors to ensure your deals can be efficiently processed and underwritten. You are responsible to effectively serve existing clients, continue to grow strategic relationships, and grow your book of business with new customers. You will work closely with a team who properly sets expectations, hustles harder, and celebrates success!
Responsibilities:
- Build your Book of Business (Your Dream 50).
- Take a full application from a client.
- Document the customers story – Past, Present, and Future (The Renovo Artifact).
- Develop a Circle of Success for each client.
- Become a trusted advisor to your clients.
- Review core documents before building a Letter of Intent (Credit report, asset statements, REO, etc).
- Work with your Production Assistant to produce an LOI and deliver to the client.
- Perform routine site visits to projects in your Book of Business.
- Assist the Portfolio Management team in helping clients exit troubled projects.
- Hire a dedicated and experienced Asset Manager (in addition to the Production Assistant).
- Participates in recruitment efforts for new Loan Officers.
- Maintains a portfolio to 60-75 active customers averaging 20+ loans per month.
- Sustains a customer repeat rate of >90%.
- Leads training for Loan Officers.
- Dedicates 2-4 hours per week coaching and mentoring AVP/VP officers.
Ideal Candidate:
The ideal candidate for this role will have:
- At least five years of experience as a Loan Officer at a community bank or private lender.
- Passion of living and breathing amazing customer service.
- Ability to deliver on expectations.
- Goal-oriented real estate and lending expertise.
At Renovo, we’re building a team that reflects a wide range of backgrounds, perspectives, and skills because we believe diverse voices make us stronger. We’re proud to be an equal opportunity employer and welcome applicants of all identities and experiences.
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The Company
What We Do
Renovo Financial is a rapidly-growing Chicago-based private lender serving real estate investors who acquire and renovate single and multi-family residential properties. We pride ourselves on supporting clients by providing unparalleled service, from the loan application through the payoff.
Why Work With Us
We're almost the opposite of an online lending platform. We're very much "boots on the ground." The core strength of Renovo is our team. We have a team that is experienced, hungry, thoughtful, cares deeply about our customers and what they’re trying to do, and can handle not only great opportunity, but also can handle really great adversity.
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