SVP, Client Insights

Posted 23 Days Ago
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3 Locations
In-Office
181K-301K Annually
Expert/Leader
AdTech • Digital Media • Healthtech • Marketing Tech • Sales • Analytics • Pharmaceutical
Our mission is to improve health outcomes through behavior change at the point of care and beyond.
The Role
Leads commercial analytics strategy and client storytelling for pharma and agency partners. Translates campaign measurement, media mix, healthcare datasets, and cross-brand trends into actionable recommendations that support sales, renewals, product positioning, and client outcomes. Serves as a senior thought partner and public-facing industry voice, presenting data-driven insights to executive stakeholders and conferences while collaborating with Sales, Marketing, Product, and Campaign Measurement teams.
Summary Generated by Built In

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: East Coast Only (NY, NJ, Philadelphia preferred)

Travel Requirements: Travel varies by location, candidates based in the NY/NJ/Philly corridor should expect approximately 20% overnight travel, given proximity via train; candidates based elsewhere on the East Coast should expect higher travel to maintain the same in-person cadence.

Job Summary  

PatientPoint is looking for a senior-level commercial analytics expert who can operate as both a strategist and a storyteller with exceptional talent in public speaking and presentation. This person will be a recognized industry voice on marketing measurement and media mix, a trusted thought partner to pharma and agency analytics teams, and a translator who turns complex data into clear, actionable recommendations for clients and internal teams alike.  

This person will bring deep expertise to support Sales, strengthen client relationships, and elevate how we sell and defend our value with data. They will work closely with the Campaign Measurement team who own the day-to-day measurement and analytics.  The value this candidate brings is in pulling insights across campaign measurement results and other data, to spot patterns and trends, then acting as a cross-brand strategic voice for clients, agencies, and internal leadership. 

The successful candidate is a commercially minded strategist who knows how to walk into a room with pharma and agency leaders, ask the right questions, and leave with alignment on what the data means and how to take action because of it.  

What You Will Do  

  • Stay ahead of industry trends in data, measurement, and media mix, and translate them into PatientPoint's value proposition for client sales and product teams. 
  • Serve as a thought partner and strategic advisor to pharma and agency analytics teams, collaborating on measurement approaches and methodology, and providing compelling insights that demonstrate a deep understanding of client brand dynamics, market forces, and competitive landscapes. 
  • Partner directly with Sales throughout the advertising campaign sales cycle, from pitch through renewal, as the data and analytics voice in the room, helping win and grow pharma advertising business. 
  • In partnership with Marketing, turn complex data sets into clear, compelling visual stories that make the case for action. 
  • Pull insights across individual campaign and brand measurement results to spot cross-brand trends and patterns — surfacing what any single measurement view can't show on its own. 
  • Translate data and analytics into concrete campaign recommendations that drive revenue and improve outcomes for our partners. 
  • Ask insightful questions that unlock opportunity to create value with senior client stakeholders. 
  • Partner closely with the Campaign Measurement team, pulling from their individual brand-level results to identify broader trends and inform strategic recommendations. 
  • Act as a cross-brand strategic voice — someone clients and internal leadership look to for the bigger picture, not just a single campaign's results. 
  • Partner cross-functionally with Product, Marketing, and Sales leadership to ensure measurement and analytics capabilities are reflected accurately in client-facing conversations. 
  • Serve as the storyteller who turns data and industry trends into a compelling narrative — core to the role. 

What We Need  

  • 15+ years of experience in marketing analytics, media measurement, data strategy, ideally with exposure to pharma/healthcare marketing or point-of-care media. 
  • A track record of being seen as a credible, senior-level voice on data and measurement — someone clients and agency partners want in the room. 
  • Proven ability to confidently present thought leadership and insights at large conferences with industry experts. 
  • Deep knowledge of healthcare datasets like IQVIA, Symphony, Veeva, and specialty patient data. 

Desired Qualifications  

  • Bachelor's degree in Business, Statistics, Data Science or related field preferred. 
  • Exceptional data visualization and storytelling skills — able to make numbers persuasive, not just accurate. 
  • Comfort operating at the intersection of data, strategy, and client relationships. 
  • Sharp instincts for connecting the dots across brands and campaigns — able to move from “here's what several results show” to “here's the trend and what it means.” 
  • Polished executive presence with both clients and internal senior leadership. 


Base Salary Band: $181,000 - $300,800


Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

About PatientPoint: 
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com. 

Latest News & Innovations: 

  1. Why is PatientPoint a Best Place to Work! Read More
  2. Teammate Honored as "Top Woman in Tech". Read More
  3. Recognized on Vault’s Top Internship List. Read More

What We Offer: 
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

Skills Required

  • 15+ years of experience in marketing analytics, media measurement, or data strategy
  • Exposure to pharmaceutical or healthcare marketing or point-of-care media
  • Credibility as a senior-level voice on data and measurement with clients and agency partners
  • Experience presenting thought leadership and insights at large industry conferences
  • Deep knowledge of IQVIA, Symphony, Veeva, and specialty patient datasets
  • Bachelor's degree in Business, Statistics, Data Science, or a related field
  • Exceptional data visualization and storytelling skills
  • Ability to connect data, strategy, and client relationships
  • Polished executive presence with clients and senior leadership

What the Team is Saying

Erika
Sarah
Melissa
Falancia
Alan
Kwame
Gigi
Hilliary
Jacob
Cindy
Steven
Susanne
Gordon
Chloe
Amanda
Michelle
Paige
Nick
Ken
Danielle
Angie
Manjari
Nick
Kimberly
Diane
Tony
Aryn
Nicole

PatientPoint Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Time off is considered generous, with about five weeks of flexible PTO plus seven sick days and 11 paid holidays. Additional touches like summer hours and occasional "Yay! Days" reinforce ease of taking time away.
  • Retirement Support — The 401(k) program includes a 3% employer safe-harbor contribution that vests immediately and is provided regardless of whether employees contribute. Access to financial advising and planning tools is also highlighted.
  • Parental & Family Support — Paid parental leave ranges from 4 to 12 weeks, and a fertility reimbursement benefit offers up to a $10,000 lifetime maximum. Adoption assistance and dependent-care FSAs further expand family support.

PatientPoint Insights

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The Company
HQ: Cincinnati, OH
660 Employees
Year Founded: 1987

What We Do

Our mission is to improve health outcomes through behavior change at the point of care and beyond. Every day, people make choices that shape their health, and at PatientPoint, we strive to support those decisions with the right information delivered at the right time. We're proud to power the largest network of digital devices in doctor's offices across the country — 125,000 healthcare providers, 32,000 offices, 169,000 digital devices, and 14+ specialties, with 1 in 3 prescriptions written by a PatientPoint provider. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we're making a real difference — reaching more patients every day with the personalized content they need to guide their healthcare decisions. From the top down, we operate within a culture of collaboration and open-minded thinking. We're in it to win it as a team, not competing with each other. Your ideas are equally valued by leadership and colleagues alike. Our employees embody our values: trustworthy, driven, innovative and welcoming of diversity. We're always learning and encourage entrepreneurial thinking. We challenge the status quo and welcome new ideas from every corner of the organization. You can help make a difference in healthcare by discovering solutions that provide value to patients, providers, and sponsors. As a growing, evolving company, we offer real career and learning potential. You'll advance the industry, develop your career goals, and be rewarded for your efforts. PatientPoint is the trusted, established leader in patient engagement. Joining us means stability, rewards and benefits, professional growth, and the knowledge you're in the right place to do your best work.

Why Work With Us

We are a dynamic team committed to improve health outcomes through behavior change at the point of change and beyond. We innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

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PatientPoint Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

PatientPoint is a remote-first company with teammates in 30+ states. Our headquarters is in Cincinnati, along with our Innovation Center in NYC offers space for in-person collaboration while we stay connected through a strong virtual culture.

Typical time on-site: Flexible
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HQPatientPoint Headquarters
United States
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Teammates Near Chicago
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PatientPoint Innovation Center NYC
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Teammates Near Tampa
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