The Role
Supports sustainability and social value programmes across WM Trains, coordinating environmental initiatives, stakeholder engagement, behavioural change, community partnerships, emissions reduction, circular economy efforts, and performance reporting. The role uses data, benchmarking, and industry best practices to identify improvement opportunities and help deliver Net Zero Carbon and wider sustainability objectives.
Summary Generated by Built In
We are seeking a Sustainability & Social Value Advisor to join WM Trains.
Working closely with stakeholders, you will embed sustainable practices into everyday decision-making and drive progress across key areas including decarbonisation, resource efficiency, biodiversity, social value, sustainable mobility and integrated transport.
You will use data, insights and industry best practice to identify opportunities for improvement, influence behavioural change, and enhance overall sustainability performance.
Working closely with stakeholders, you will embed sustainable practices into everyday decision-making and drive progress across key areas including decarbonisation, resource efficiency, biodiversity, social value, sustainable mobility and integrated transport.
You will use data, insights and industry best practice to identify opportunities for improvement, influence behavioural change, and enhance overall sustainability performance.
Key Responsibilities
- Support the delivery of sustainability programmes, projects and action plans that support the Company's environmental and social sustainability objectives.
- Coordinate the implementation of sustainability initiatives across multiple departments, ensuring alignment with business priorities and strategic commitments.
- Support the implementation and continuous improvement of Sustainability360 (culture of sustainability project) and other sustainability performance frameworks.
- Coordinate stakeholder engagement activities, building effective relationships with internal and external partners to deliver shared sustainability outcomes.
- Drive behavioural change, engagement and awareness initiatives to embed sustainability across the organisation.
- Support the delivery of social value programmes and community partnerships, maximising positive outcomes for customers, colleagues and local communities.
- Drive the delivery of the Company's environmental commitments, including Net Zero Carbon targets, emissions reduction programmes and circular economy initiatives.
- Identify opportunities for innovation, continuous improvement and best practice adoption across sustainability and environmental performance.
- Use industry tools, benchmarking and maturity assessments to evaluate performance and identify improvement opportunities.
- Support the sustainability team in delivering departmental objectives, action plan commitments and wider directorate priorities.
Skills, Knowledge and Expertise
- Demonstrable experience working in a sustainability, environmental or ESG-related role
- Degree in Environmental Management, Sustainability, Geography, Engineering or a related discipline.
- Experience coordinating and delivering environmental, seamless journeys and social value projects, working with stakeholders across multiple functions.
- Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience supporting change and behavioural engagement initiatives that drive environmental or sustainability improvements.
- Excellent communication skills with experience building relationships and influencing stakeholders at all levels.
- Experience using Microsoft Excel and other analytical tools to manage, analyse and report performance information.
To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.
Benefits
- Salary of up to £38,000 dependent on experience.
- A defined benefit pension from day 1 – one of the best in the UK.
- Free travel on all London Northwestern Railway and West Midlands Railway services for you, your spouse/partner, and dependents.
- 75% off all other train operating companies for you, your spouse/partner, and dependents.
- 8 Friends and Family Day passes to gift per annum on our network.
- A 24/7 Virtual GP service for you and your household.
- Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing
- Our cycle to work scheme with Evans Cycles.
- A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.
About
London Northwestern Railway and West Midlands Railway operate rail services across the Midlands, the Northwest and London, with Birmingham at the heart of our network. West Midlands Railway provides most of the local services across the region, offering direct connections to towns and cities including Redditch, Stratford‑upon‑Avon, Worcester, Hereford, Shrewsbury, Telford and Northampton. Our London Northwestern Railway brand serves the route between London and Liverpool via key locations such as Crewe, Birmingham, Milton Keynes and Northampton. On 1st February 2026, London Northwestern Railway and West Midlands Railway entered public ownership and both services are now part of WM Trains Limited operated by DFTO. Our mission remains unchanged: to provide a safe, comfortable and reliable service for passengers across 235 miles of track and 150 stations, from London to Liverpool and Hereford to Lichfield. We expect over 80 million journeys to be made this year, that’s more than 1,252 services every day, and we remain committed to delivering the rail experience our passengers expect.
Skills Required
- Demonstrable experience in a sustainability, environmental, or ESG-related role
- Degree in Environmental Management, Sustainability, Geography, Engineering, or a related discipline
- Experience coordinating and delivering environmental, seamless journeys, and social value projects across multiple functions
- Strong organisational skills and ability to manage multiple priorities in a fast-paced environment
- Experience supporting change and behavioural engagement initiatives that drive environmental or sustainability improvements
- Excellent communication skills and experience building relationships and influencing stakeholders at all levels
- Experience using Microsoft Excel and other analytical tools to manage, analyse, and report performance information
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The Company
What We Do
WM Trains Limited, operating as West Midlands Trains, is a British state-owned train operating company. It runs commuter and local services across the West Midlands and on the West Coast Main Line, connecting London, the Midlands, and the North West.
