Pay Plan Title: Health Specialist
Working Title: Support Transition and Reentry (STAR) Specialist
Cost Center: 9200/Community Transition
Position Number: 72078
FLSA Status: Non-Exempt
Posting Salary Range: $42,682 - $54,205
Office Location: Remote within 75 miles of Trillium’s Mid State Region (See requirements section for included counties)
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for a Support Transition and Reentry (STAR) Specialist to join our team! The STAR Specialist provides support to recipients enrolled in the Trillium Support Transition and Reentry (STAR) program. The STAR program is a specialty care team serving adults experiencing BH or IDD conditions who are exiting incarceration. Recipients are referred by the Correctional Facility up to 90 days before release. STAR provides care coordination pre-release and post-release until the individual moves to ongoing Care Management services and supports. The STAR Specialist educates members and guardians throughout the transition process about how to effectively navigate the criminal justice system, behavioral, physical and social services systems and about the existence of community-based services and supports. The STAR Specialist is responsible for working with the recipient’s care team to provide transition linkages including school, employment, housing coordination, community service opportunities, provider services and other identified treatment supports and services. This individual will work with community resources and services to meet the identified needs for recipients who are transitioning back to the community and address specific barriers to reentry which may include access to insurance, disability benefits, transportation, food, clothing, and a safe place to live.
This position will establish relationships with all area Justice systems including but not limited to all local county jails and prisons and Probation and Parole and Pre-release officers.
On a typical day, you might:
- Ensure that recipients are well connected and provide a warm hand off to identify needed treatment and support.
- Meet with Justice Involved members in-person in Correctional Facilities and in-person in the community to facilitate care management activities.
- Engage members who meet criteria for Transitions to Community Living (TCL) special needs population to provide education about permanent supportive housing, supports, services, and other community resources.
- Assist with transition planning and ensure delivery in the most effective manner with a focus on optimal quality outcomes.
- Utilize person centered planning methods/strategies to gather information, to get to know the members and legally responsible persons to adequately address specific needs of the individual.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- High School Diploma or GED.
- Be a person with one (1) year lived experience with a behavioral health condition, substance use, and/or justice involvement. *Lived Experience is defined as living in recovery with mental illness and/or substance use disorder.
- North Carolina Peer Support Specialist Certification.
- Must have a valid driver’s license.
- Must reside within 75 miles of Trillium’s Mid State Region, which includes the following counties: Anson, Guilford, Montgomery, Randolph, and Richmond.
- Must be able to travel within catchment as required.
Preferred:
- Preference given to applicants who have their own history of criminal justice system involvement, incarceration, or MH/SU recovery and education, training, and work experience that shows a history of learning and applying the skills needed to work with a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds is preferred.
Deadline for Application: August 17,2026@11:59pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
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Skills Required
- High School Diploma or GED
- One (1) year lived experience with behavioral health condition, substance use, and/or justice involvement
- North Carolina Peer Support Specialist Certification
- Valid driver's license
- Reside within 75 miles of Trillium's Mid State Region (Anson, Guilford, Montgomery, Randolph, Richmond counties)
- Ability to travel within catchment as required and meet in-person in correctional facilities and community
- Pass a pre-employment drug test
- History of criminal justice involvement, incarceration, or MH/SU recovery and related education/training/work experience
What We Do
Trillium Health Resources manages specialty behavioral health care for North Carolinians across 46 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.
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