Description
As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With over 25 programs, we offer treatment, prevention, growth and education services to more than 14,200 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being.
We have an exciting opportunity for a Support Staff III for our Center for Excellence to join our team of talented professionals.
The Support Staff III for the Center for Excellence will provide general support to the Director of the Center for Excellence (CFE), CFE staff and business partners engaged in special events at CFE, manage training/meeting room reservations at CFE for the entire agency and outside companies/agencies, and coordinate maintenance needs of the facility with appropriate TGC personnel. Regular working hours are 8:30 a.m. to 5:00 p.m., Monday thru Friday although program and department needs will require adjusting those hours to accommodate 8:00 a.m. arrivals for special events a few times per month and occasional evenings.
The Guidance Center believes that our team members are our most valuable resources, and we invest in them accordingly. We offer our employees a competitive salary, health/dental/vision benefits, 401(k), Life Insurance, a generous paid time off package, a team-oriented work environment and much more!
Requirements
To qualify for this position, you will need:
- High school degree required; some college desired, Associate or Bachelor's degree preferred.
- Five (5) or more years of experience dealing with the public in a professional setting (business, human service organization, etc.).
Experience should include progressive amounts of responsibility and decision making, including but not limited to: experience managing Audio-Visual equipment and performing A/V troubleshooting for training events (laptop projector, microphones, etc.), running training reports from a learning management system, writing training evaluation summaries, taking minutes, ordering and managing supply inventories, working with clients/customers, identifying service providers to meet client needs, maintaining TGC intern & resident records and running all necessary background checks before they begin. - Must have excellent organizational skills and demonstrated ability to work independently and handle crisis situations appropriately.
- Must be proficient with MS Office.
- Must have excellent customer service skills as well as excellent oral and written communication skills.
- Must have the ability to work cooperatively with others.
- A current valid driver’s license with acceptable history is required.
Skills Required
- High school degree
- Five or more years of professional experience dealing with the public
- Experience with progressive responsibility and decision-making
- Experience managing and troubleshooting audio-visual equipment for training events
- Experience running training reports from a learning management system
- Experience writing training evaluation summaries and taking meeting minutes
- Experience ordering and managing supply inventories
- Experience working with clients or customers and identifying service providers
- Experience maintaining intern and resident records and completing background checks
- Excellent organizational skills and ability to work independently
- Ability to handle crisis situations appropriately
- Proficiency with Microsoft Office
- Excellent customer service, oral communication, and written communication skills
- Ability to work cooperatively with others
- Current valid driver's license with acceptable driving history
- Some college education
- Associate or bachelor's degree
What We Do
Kanza Mental Health & Guidance Center is a nonprofit community behavioral-health provider serving rural northeast Kansas, including Brown, Doniphan, Jackson, and Nemaha counties. It offers compassionate mental-health, substance-use, crisis, and community-based services, with a mission to inspire hope and support the community through accessible, affordable care. Licensed by Kansas since 1963, the organization has served local communities for more than six decades.
