Supply Planner

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs. 

Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum. 

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

About the Role:

Our goal is to improve and enhance the Resident Supply Chain network to ultimately drive the best customer experience in a reliable and cost-efficient manner. The Supply Planner shares responsibility for procurement, production, and inventory management. This role will support the day to day process for developing and executing the inventory strategy, product lifecycle management plan, supply network optimization, and purchase order management. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills.

This is a remote position that may require travel. Holidays are peak times for our business and work may be required. 

What You’ll Be Doing:

• Assist with managing relationships with partner factories, suppliers, and fulfillment centers to help execute inbound supply planning tasks.
• Collaborate closely with the Demand Planning team to ensure data accuracy and maintain visibility into demand signals, supporting accurate supply plans.
• Support communication across teams (operations, sales, finance) to track the status of products, shipment and arrival dates, and help identify any changes to the supply plan.
• Coordinate with sourcing and operations partners to ensure timely shipment of products and improve visibility of inbound inventory, with a focus on maintaining strong stock levels while managing costs.
• Work with partners to help optimize lead times, improve flexibility, and monitor raw material availability for more efficient supply chain operations.
• Assist with cross-site communications and support stakeholders in aligning timelines, priorities, and deliverables, contributing to meeting the company’s goals.
• Track and monitor key performance indicators (KPIs), supporting the team in ensuring production partners meet shipment timelines to help maintain high in-stock rates.
• Utilize data to help generate insights that contribute to alignment with both internal teams and external partners, supporting the overall organizational objectives.

Skills/Qualifications:

• Bachelor's Degree 
• At least 4-6 years of hands-on planning experience and data analysis with a focus on operations. 
• 2+ Years of work or academic experience with SQL, advanced spreadsheet skills
• 2+ Years of work experience with planning tools (Toolio, Blue Ridge or similar) 
• Familiarity with tools like Google Big Query, Looker or equivalent. 
• Self starter who is comfortable working with data independently and in collaboration with cross-functional teams. Particularly adept at working with both business and technical stakeholders in a highly collaborative environment 
• Experience with supply chain processes and the associated data needed to support these businesses. 
• Experience in a fast-paced, start-up e-commerce environment with the ability to quickly get up to speed, iterate and take on other projects

• Ability to work well under pressure and adapt quickly to changing priorities.

What We Offer: (subject to eligibility requirements)

• Remote-first workplace (since 2016!)
• Competitive pay.
• Health, Vision & Dental Insurance.
• HSA company contributions.
• 401K with a company match component.
• Generous Paid Time Off.
• Wellness benefits.
• WFH office and cell phone/internet stipend.
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted, please read the following: The salary range for this position is $65,250 - $83,750. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at [email protected]

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics.

Resident is proud to be a Remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.

Resident Home participates in E-Verify.