Jobs at Ashley Digital

Drive inbound sales via phone, email, and chat using consultative discovery to recommend products, close purchases, upsell/cross-sell, meet monthly targets, and deliver exceptional customer experiences while collaborating with team members and staying product-knowledgeable.

The Director of Marketplace Marketing - Amazon will lead advertising strategy for a $250M+ business, manage a team, and ensure budget efficiency while enhancing measurement capabilities across platforms.

Lead and centralize copy across Ashley Digital, defining brand voice, messaging strategy, and editorial systems. Build and manage a team of writers, implement AI-enabled workflows and content systems, oversee multi-channel campaign and product copy, and partner with cross-functional teams to ensure consistent, conversion-focused storytelling at scale.

Lead the Commerce Core domain, overseeing the platforms and infrastructure for customer journeys and order lifecycle, driving strategy and execution.

The Marketing Analyst will analyze marketing performance, evaluate investment efficiency, build analytical frameworks, and develop AI-driven solutions for growth.

The Director of CRM at Ashley Digital manages the CRM program, oversees email and SMS marketing strategies, and ensures performance efficiency while leading a team.

The Director of Product will lead the product strategy for Ashley eCommerce, optimizing and growing the business by leveraging data science to improve customer experience and drive revenue.

The Manager, Search & AI Visibility will execute SEO strategies across multiple brands, optimize web performance, partner with engineering, and enhance organic visibility through analytics and reporting.

The Product Analyst will analyze user behavior, define KPIs, lead A/B tests, and develop dashboards to improve eCommerce performance, collaborating with cross-functional teams globally.

The Director of AI Enablement & Applications oversees AI application in customer experience, focusing on strategy, technology, and operational excellence, ensuring AI-driven solutions improve customer satisfaction and efficiency.