Jobs at Ashley Digital

Lead Direct-to-Consumer e-commerce product initiatives focused on improving conversion rates and the customer journey. Own product strategy, prioritization, requirements, experimentation, and optimization from discovery through launch. Collaborate with Engineering, Design, Marketing, UX Research, Data, and senior leadership to identify growth opportunities, define features, conduct competitive research, and deliver customer-facing digital experiences.

Supports purchasing, sourcing, planning, and inbound logistics for a U.S.-based mattress manufacturing operation. Responsibilities include managing purchase orders, coordinating with suppliers, tracking shipments and receipts, reconciling deliveries, maintaining landed-cost records, ordering supplies, and resolving shortages or delays. The role requires accurate recordkeeping, cross-functional communication, and proactive supply issue management. It is hybrid in Clarksville, Tennessee, with travel to a manufacturing partner in Greenbrier, Tennessee, up to 10%.

Build and lead Ashley’s consumer insights capability, including research roadmaps, custom qualitative and quantitative studies, insights repositories, prioritization processes, and executive-ready storytelling. Translate consumer, retail, marketplace, feedback, and business data into actionable recommendations for product, marketing, merchandising, pricing, and growth decisions. Influence cross-functional stakeholders, develop AI-enabled synthesis workflows, and manage one direct report while operating resourcefully with imperfect data.

Own the end-to-end copywriting and editing process across multiple customer-facing brands and marketing channels. Create original copy for websites, digital ads, blogs, promotional materials, retail signage, packaging, and other collateral. Maintain consistent brand voice while adapting tone across brands, support SEO and organic growth, contribute to A/B testing and data-driven copy initiatives, and collaborate with creative, CRM, growth, and marketing stakeholders in a fast-paced remote environment.

Own and drive the end-to-end commercial performance of two DTC growth brands, including merchandising, pricing, bundles, assortment, and promotional cadence. Build and run an experimentation roadmap to improve conversion, AOV, attach rate, and margin. Coordinate cross-functionally with supply chain, growth & marketing, product, and CRM to deliver launches, campaigns, and brand expression. Be measured on measurable business outcomes and scale winning tests and initiatives.

Build and evolve frontend infrastructure, shared tooling, and CI/CD to improve performance, reliability, observability, experimentation, and developer productivity across brands. Lead cross-functional initiatives, mentor engineers, and own frontend platform standards and production readiness.

The Marketing Analyst will analyze marketing performance, evaluate investment efficiency, build analytical frameworks, and develop AI-driven solutions for growth.

Lead end-to-end performance of customer-facing conversational AI and knowledge base. Design, test, and optimize AI conversations, define intents and success metrics, analyze KPIs, maintain enterprise knowledge, run continuous improvement using analytics and experimentation, and partner cross-functionally to improve CX and business outcomes.

Build and own end-to-end commerce features and admin experiences. Design scalable microservices and event-driven workflows, work in a Scala-based monolith, and operate AWS production systems. Collaborate with Product, Design, and DevOps to deliver performant, testable, and observable services and UIs.

Build and own end-to-end commerce features and admin experiences. Design scalable microservices and APIs, work with event-driven architectures, collaborate with Product/Design/DevOps, maintain production AWS systems, and iterate based on usage and business impact.

Own and execute the executive reporting cadence (MBRs/QBRs), synthesize financial and operational inputs into concise, decision-ready presentations, drive follow-through on actions, partner with senior leaders, and continuously improve business reporting and communication processes.

Lead and scale Amazon advertising for Signature By Ashley across Sponsored Products, Brands, Display, and DSP. Use AMC for audience insights and attribution, build automated campaign structures in Pacvue, optimize creative and bids, partner with data and marketplace teams, track performance and ROI, and attend in-person Amazon QBRs.

Lead the Ashley eCommerce product team to define vision, roadmap, and execution across browse, search, PDP, cart/checkout, promotions, and post-purchase. Use data, experimentation, and cross-functional collaboration to drive conversion, revenue, AOV, and customer satisfaction. Hire, mentor, and operationalize product practices while communicating strategy and results to executives.

Design, build, and maintain end-to-end data pipelines and models. Integrate multiple data sources, improve data quality and reliability, automate workflows, and partner with Product, Finance, Operations, and R&D to deliver trusted datasets and analytics-ready data assets.

Drive inbound sales via phone, email, and chat using consultative discovery to recommend products, close purchases, upsell/cross-sell, meet monthly targets, and deliver exceptional customer experiences while collaborating with team members and staying product-knowledgeable.