Supply Chain Specialist

Posted 19 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Pharmaceutical
The Role
As a Supply Chain Customer Specialist, you will handle customer service operations, manage claims and returns, monitor stock, and collaborate with sales and distribution teams.
Summary Generated by Built In

Are you a strategic thinker with a passion for customer service in supply chain? Join our dynamic team as the Supply Chain Customer Specialist in our main office in Prague and support customers in Baltic countries!

Currently, we are looking for an Supply Chain Customer Specialist to join our highly motivated and inspired team in Zentiva Czech Republic.

What Would Be Your Main Responsibilities:

  • Customer service weekly operations (order processing, delivery, invoicing, price list changes, communication with distribution center, returns and claim management)
  • Weekly and monthly reporting activities in various fields such as sales, claims, returns, reporting to health authorities
  • Stock monitoring
  • Claims and return management – communication with distribution center with quality department, issuing of credit notes
  • Daily cooperation with sales team, Prague distribution center and Treasury department

We Need You To Have:

  • Minimum 3 years experience in Customer service of supply chain
  • Advantage if the person is coming from pharma business
  • English proficiency at a communicative level, sufficient to effectively interact with colleagues and clients
  • Czech language knowledge
  • SAP knowledge
  • Customer oriented personality

Will be treated as an advantage:

  • Experience in the pharmaceutical or FMCG (Fast-Moving Consumer Goods) industry
  • Bachelor's degree in Supply Chain Management, Business Administration, or similar field
  • Strong interpersonal skills and ability to work collaboratively in a team environment

It is crucial for us to have satisfied employees. Therefore, we can offer you the following:

  • Competitive salary
  • Additional benefit package
  • International working environment and a passionate team of professionals
  • Continuous Learning & Development opportunities thanks to our Zentiva Academy

Diversity is a fact. Inclusion is an act @Zentiva

At Zentiva, we are a team of almost 5,000 unique talents bonded together by our mission to deliver high quality medicine to people whose lives depend on it. We strive daily to create a work culture where everyone feels appreciated, can be their true selves, and contribute to the best of their ability. Seeking for a balanced team across the company, we welcome applications from all qualified candidates with various educational and industry experiences, cultural or ethnical backgrounds, and different life experiences or abilities, regardless of their religious or philosophical beliefs or whomever they choose to love. Join our winning team! Be a part of our winning culture! Be Zentiva!

APPLY OR WANT TO HEAR MORE? PLEASE CONTACT:

We hire when we find the right person for the job, and we will contact only relevant applicants.

Please click apply to make us notice you!

Information regarding the processing of personal data you can find here: https://www.zentiva.com/gdpr/recruitment-privacy-notice

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The Company
HQ: Dolní Měcholupy
3,360 Employees
Year Founded: 1999

What We Do

Zentiva is a Pan-European Platform developing, manufacturing and providing high-quality and affordable medicines to more than 100 million people in Europe. Zentiva has 4 wholly owned manufacturing sites and a broad network of external manufacturing partners to ensure supply security. We offer solutions in key therapeutical areas like Cardiology & Circulation, Diabetes, Oncology, Respiratory, CNS and focus on expanding our portfolio in self-care. The company is Private Equity owned, delivering sustainable double-digit growth, with an ambitious 5-year plan for further strong (organic and inorganic) growth across Europe.

We are a team of almost 5,000 unique talents bonded together by our mission to deliver high-quality and affordable medicines to people who depend on them every day. We want Zentiva to be a great place to work, where everyone feels welcomed and appreciated and can be their true selves contributing to the best of their ability.

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