Supply Chain Coordinator

Reposted Yesterday
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Cape Town, Western Cape, ZAF
In-Office
Senior level
eCommerce • Retail
The Role
Coordinate day-to-day distribution centre operations: manage service providers and production teams, monitor inventory and cycle counts, enforce SLAs and SOPs, analyze performance, resolve account queries, plan capacity, control costs and procurement, train and supervise staff, and ensure health, safety and quality compliance.
Summary Generated by Built In

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented  Supply Chain Coordinator to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the :DC Operations Manager

Your responsibilities can include:

  • Plan, implement and manage the principles, processes and procedures for the functional areas of responsibility;
  •  Managing service provider’s team output to ensure it meets or exceeds deadlines and quality standards;
  •  Provide guidance, support and direction to improve and/or increase productivity activities within the functional teams to ensure that all the teams operate at an optimum level;
  •  Monitor progress to track performance against the daily plan and to identify early warning signs;
  •  Identify trends and deviations and initiate taking of corrective action;
  • Drive compliance with lead times and SLA, correcting where necessary;
  •  Training on and monitor compliance of standard operating procedures, taking corrective action where required;
  • Monitor stock inventories, acting on reported deviations;
  •  Coordinate and monitor the monthly stock cycle counting process;
  •  Confer with Service provider leadership to determine status of production plan and review factors that affect plan;
  •  Act on Account Manager queries and complaints, investigate and identify underlying issues, resolve and provide feedback timeously;
  •  Coordinate and monitor the day-to-day activities of the production teams and ensure all employees and external service providers are suitably qualified and competent
  • Expedite operations that delay production plan and alter plan to meet unforeseen conditions;
  • Prepare production reports monthly or as required to assist with management decision-making;
  •  Ensure that reporting information is accurate andnprovided on time;
  •  Plan, select, develop and maintain suitable people capabilities for area of responsibility, and
  •  Supervise, lead and maintain a motivated and high- performance team;
  • Space and capacity planning;
  • Manage certain costs within allocated budget and place purchase orders on procurement system.
  • Ensure compliance with all relevant statutory requirements and health, safety, and quality guidelines.

Qualifications and experience:

  • Matric
  • Diploma in Supply Chain
  • 5 years’ experience in a distribution centre or production environment
  • 2-3 years’ supervisory experience.
  • Previous work experience in Ecommerce warehouse.

Attributes required :

  • Negotiation 
  •  Problem solving skills 
  •  Planning and organising
  •  Attention to detail 
  • Good verbal communication skills 
  •  Good written communication skills
  • Leadership skills 
  •  Adaptability
  • Pressure resilience 
  •  Results orientation

Be part of the extraordinary. Be part of TFS. 

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Skills Required

  • Matric (high school certificate)
  • Diploma in Supply Chain
  • 5 years' experience in a distribution centre or production environment
  • 2-3 years' supervisory experience
  • Previous work experience in an eCommerce warehouse
  • Negotiation skills
  • Problem solving skills
  • Planning and organising
  • Attention to detail
  • Good verbal communication skills
  • Good written communication skills
  • Leadership skills
  • Adaptability
  • Pressure resilience
  • Results orientation

takealot.com Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about takealot.com and has not been reviewed or approved by takealot.com.

  • Fair & Transparent Compensation Pay is considered aligned with qualifications in select office and tech functions. This indicates pockets where compensation matches role expectations despite broader variability.
  • Wellbeing & Lifestyle Benefits Employee discounts and company-supported learning opportunities are available to some permanent staff. These perks add non-cash value that can help offset leaner core benefits in certain teams.
  • Leave & Time Off Breadth Paid sick leave, holidays, and flexible scheduling appear in some roles. Such time-off and flexibility elements contribute positively where offered.

takealot.com Insights

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The Company
HQ: Cape Town
5,026 Employees
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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