Supervisor, Resource Coordination

Position Purpose: Supervises community and resource coordination activities to ensure members are connected to local resources and are being supported throughout care/service. Supervises day-to-day activities of community and resource coordination team members and issues related to members.

Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

***This candidate must reside in the state of Texas.***

• Monitors and reviews all community and resource coordination activities including member outreach and ensuring members are connected to local resources throughout care/service
• Assigns community and resource coordination tasks to the team based on state and contractual requirements and member needs
• Works with community and resource coordination and care management team to ensure effective, appropriate care of the member and addressing member needs
• Ensures compliance with state and regulatory guidelines and standards
• Educates and provides guidance and/or resources for community and resource coordination team to address member requests/needs
• Evaluates community and resource coordination team’s performance and provides feedback regarding performance, goals, and career milestones
• Provides coaching and guidance to community and resource coordination team to improve community resources, outreach services and connecting members to community resources to provide necessary care in a cost-effective manner
• Assists with onboarding, hiring, and training community and resource coordination team members
• Performs other duties as assigned
• Complies with all policies and standards

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act