Supervisor, Maintenance

Posted 4 Hours Ago
Be an Early Applicant
Ulster Park, NY, USA
In-Office
73K-117K Annually
Mid level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Supervise maintenance technicians responsible for optical and coax network reliability, preventive and demand maintenance, safety, quality, productivity, and escalated line-problem resolution. Coordinate cross-department projects, FCC testing, plant relocations, emergency restoration, records, tools, equipment, and company vehicles. The role requires outdoor and elevated work, technical network expertise, equipment operation, occasional travel, overtime, and weekend availability.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to lead a team that keeps Spectrum's network running strong and reliable for our customers? As a Maintenance Supervisor at Spectrum, lead your team of Technicians to drive maintenance activities and ensure all safety standards are met. Your leadership directly shapes the quality of our service and empowers your team to deliver excellence every day, making a tangible difference in network performance and customer satisfaction.
How You'll Make an Impact
  • Supervise and mentor your team of Maintenance Technicians to achieve customer satisfaction, technical quality and productivity goals
  • Coordinate demand and preventative maintenance activities to optimize network integrity and reliability
  • Observe and mentor your team on safety, quality, productivity and individual growth
  • Ensure timely and effective resolution of escalated line problems in compliance with company procedures
  • Facilitate cross-department collaboration and communication for seamless operations and project completion
  • Plan and execute small projects including FCC testing, plant relocations, preventative maintenance programs, and emergency restoration
  • Maintain accurate records, manage company-issued tools and equipment, and operate company vehicles responsibly

Working Conditions
  • Work indoors or outdoors in varying environments and weather conditions
  • Perform tasks at different heights, near power lines, or in confined spaces
  • Travel or work overtime and weekends as needed for business demands

What You'll Bring to Spectrum
Required Qualifications
Education
  • Associate's degree in electronics, related field or equivalent
  • Industry and vendor-specific certifications and training such as NCTI, SCTE, BCT/E

Experience
  • 4+ years construction or maintenance of optical and coax distribution networks or equivalent
  • 1+ years supervisory experience in a technical environment or equivalent work experience preferred

Skills
  • Effective communication, multitasking, supervisory, documentation and organizational skills
  • Proficiency with basic software tools
  • Ability to operate computer and RF/Optical test equipment
  • Knowledge of network devices and appliances
  • Advanced understanding of HFC distribution network
  • Moderate understanding of IP networks, headend operations and customer premise network
  • Familiarity with Spectrum / telecommunications products and services
  • Capability to work outdoors for extended periods in all weather conditions
  • Skill in using manual and powered tools, handling ladders, taking measurements and working at heights
  • Ability to differentiate wire sizes and colors, make cable connections in tight spaces, and carry equipment over varied terrain

Other
  • Valid driver's license with satisfactory driving record
  • Ability to drive company vehicle safely and travel to assigned territories

#LI-MW3
TMN404 2026-82409 TMN404 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$73,200.00 and $117,200.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Associate's degree in electronics, a related field, or equivalent experience
  • Industry or vendor-specific certifications and training, such as NCTI, SCTE, or BCT/E
  • At least 4 years of construction or maintenance experience involving optical and coax distribution networks, or equivalent
  • At least 1 year of supervisory experience in a technical environment or equivalent work experience
  • Effective communication, multitasking, supervisory, documentation, and organizational skills
  • Proficiency with basic software tools
  • Ability to operate computer and RF/optical test equipment
  • Knowledge of network devices and appliances
  • Advanced understanding of HFC distribution networks
  • Moderate understanding of IP networks, headend operations, and customer premise networks
  • Familiarity with Spectrum telecommunications products and services
  • Ability to work outdoors for extended periods in all weather conditions
  • Ability to use manual and powered tools, handle ladders, take measurements, and work at heights
  • Ability to differentiate wire sizes and colors, make cable connections in tight spaces, and carry equipment over varied terrain
  • Valid driver's license with a satisfactory driving record
  • Ability to safely drive a company vehicle and travel to assigned territories

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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