Are you curious about how people learn, motivated by data, and eager to help improve real learning experiences? Join our team as a Summer Associate Instructional Designer and help us strengthen how we collect, interpret, and apply learner feedback to improve training effectiveness, knowledge transfer, and sustained performance.
About Our Team
We are a dynamic group of learning professionals, including instructional designers, trainers, content service specialist (technical writers) and learning solution architect, dedicated to unlocking the potential of every team member. Through creative design and strategic learning initiatives, we empower individuals and teams to reach new heights. As part of our mission, we blend technical expertise with the essential power skills everyone needs to succeed.
Your Role
As a Summer Associate Instructional Designer, you’ll be an essential part of our team for 12 weeks. This opportunity is designed for a student who may be early in their instructional design journey and may not yet have formal coursework in the field. You’ll receive guidance and mentorship while helping us organize feedback inputs, identify patterns, and translate insights into practical recommendations that improve our learning solutions.
The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
ResponsibilitiesWhy Join Us?
Impactful Work: You’ll design solutions that make a real difference in people’s professional lives.
Mentorship & Growth: Work alongside experienced instructional designers who will guide you, support your ideas, and help you grow.
Innovation & Creativity: Experiment with the latest tools, eLearning technologies, and creative learning formats.
Collaborative Spirit: Contribute to a team that values your voice and celebrates diversity of thought.
Potential Projects
Feedback Framework Integration: Help collect, organize, and interpret feedback from surveys, learner comments, assessments, observations, and performance indicators to better understand what is working, where learners may need additional support, and how our learning solutions can improve.
Learning Improvement Analysis: Review existing learning experiences and feedback data to identify trends, gaps, and opportunities that support stronger knowledge transfer, learner confidence, and sustained improvement after training.
Insight-to-Action Recommendations: Partner with learning professionals to summarize findings, triangulate feedback across multiple data points, and present clear recommendations that help guide future course updates, coaching opportunities, and learning design decisions.
Responsibilities
Collect and Organize Feedback: Gather learner feedback, assessment results, facilitator observations, and other available data points to help create a clearer picture of the learning experience.
Analyze Patterns and Themes: Review feedback to identify common trends, learner pain points, strengths in the current learning experience, and opportunities for improvement.
Support Feedback Framework Integration: Help apply our feedback framework to learning curriculum by connecting what learners say, how they perform, and where additional support may be needed.
Translate Insights into Improvements: Work with instructional designers, facilitators, and learning leaders to turn feedback findings into actionable recommendations for improving content, delivery, practice activities, assessments, and learner support.
Measure Learning Impact: Help evaluate how learning supports knowledge transfer, behavior change, and sustained improvement over time.
We are looking for a creative, curious, and analytical student who is interested in learning experience design, instructional design, data analysis, education, communications, psychology, business, or a related field. Formal instructional design coursework is helpful but not required.
Evaluations: Interest in using feedback, surveys, assessments, and other data points to understand learner needs and recommend improvements
Technology comfort: Able to work with structured information, compare multiple inputs, and identify themes or trends with guidance from the team
Instructional writing: Strong written communication skills with the ability to summarize information clearly, ask thoughtful questions, and explain findings in a practical way
Learning theory and instructional models: Interest in learning how instructional design models, adult learning principles, and evaluation methods are used to improve training experiences
eLearning development: Comfort learning new tools and organizing information; experience with Excel, PowerPoint, Forms, survey tools, LMS platforms, or eLearning tools is helpful but not required
What You’ll Gain
Real-world experience building training solutions that make an impact
Mentorship from senior instructional designers and learning leaders
Opportunities to showcase your work and receive feedback from a diverse audience
Fun, hands-on projects that will grow your creative, technical, and professional skills
Additional Information
Hours:
Monday – Friday, 8:00AM - 4:30 PM CT
Locations:
820 Follin Lane, Vienna, VA 22180
5550 Heritage Oaks Dr Pensacola, FL 32526
141 Security Dr. Winchester, VA 22602
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- Currently pursuing a degree from an accredited college or university
- Anticipated graduation date of December 2027 or later
- Interest in learning experience design, instructional design, data analysis, education, communications, psychology, business, or a related field
- Interest in using feedback, surveys, assessments, and other data to understand learner needs and recommend improvements
- Ability to work with structured information, compare multiple inputs, and identify themes or trends with guidance
- Strong written communication skills, including summarizing information clearly and explaining findings practically
- Interest in learning instructional design models, adult learning principles, and evaluation methods
- Comfort learning new tools and organizing information
- Experience with Excel, PowerPoint, Forms, survey tools, LMS platforms, or eLearning tools
- Formal instructional design coursework
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
