Subrogation Specialist

Join a team where your investigative skills, critical thinking, and drive for results make a real impact.
As a Subrogation Specialist, you’ll be at the center of uncovering facts, determining liability, and recovering funds on behalf of our clients. If you enjoy digging into details, building strong evidence-based recovery strategies, and negotiating effective resolutions, all while collaborating closely with clients and industry partners—this role offers the perfect blend of challenge, problem‑solving, and professional growth. Step into a position where your expertise helps shape outcomes and strengthens client relationships every day.

Who We Are

Cadex Solutions Corporation is an international holding company formed by Trivest Partners LP to build the premier provider of commercial order-to-cash management solutions. With a history spanning nearly 100 years, Cadex is uniquely positioned with in-depth experience that builds relationships alongside results. Our team of industry experts brings innovation and data insight, improves your processes with hands-on help, and provides custom solutions based on specific needs. Cadex has approximately 800 employees serving over 1,000 clients across all industries from locations including the United States, Colombia, Brazil, Romania, Italy, India, Singapore, and South Africa.

Since 2019, Cadex has been putting together a strong portfolio of ARM companies, including

• A.G. Adjustments, formed in 1974 and headquartered in Melville, NY
• D&S Global Solutions, formed in 1997 and fully remote
• ABC-Amega, formed in 1929 and headquartered in Buffalo, NY
• TranSubro, formed in 2012 and headquartered in Oceanside, NY
• DAL, formed in 1974 and headquartered in Clifton Heights, PA
• Insurance Recovery Group, founded in 1994 and headquartered in Marlbourgh, MA.
• Receivables Control Corporation, founded in 1970 and headquartered in Maple Grove, MN.

OBJECTIVE 

The role of the Subrogation Specialist is to coordinate, investigate, evaluate the legal liability of any party involved, and resolve each claim. This position works closely with our clients and all related parties to obtain the necessary information to create recovery theories as well as coordinate the development of evidence to support those theories. 

PRIMARY JOB DUTIES 

• Direct/conduct investigations to determine a claim's subrogation potential and pursue appropriate recovery 
• Identify, investigate, and gather proper information in support of the recovery opportunity 
• Negotiate settlements with responsible parties, and if a settlement can't be reached, direct legal action or file arbitration versus potentially responsible parties 
• Write arbitration submissions 
• Maintain active diary to ensure all files are aggressively pursued 

SECONDARY JOB DUTIES 

• Prepare necessary documentation in a timely manner in accordance with established guidelines or requirements 

• Research relevant statutes and case law 

• Create legal demand letters 

• Maintain client relationships on assigned accounts by providing reports and summaries of files 

• Answer phone calls from clients, witnesses, experts, insurance companies and adverse parties 

• Identify additional opportunities in claims and files 

• Manage the claim investigative process in a timely effective manner 

• Effectively communicate with clients throughout the claim process 

• Proper and timely documentation of efforts made and next step actions in support of client results 

• Respond to all inquiries from all parties 

• Process and / or approve checks in appropriate claims system 

• Assist in training new hires 

• Cultivate strong business relationships with external parties 

• Continuously seek opportunities for process improvement and propose ideas 

• Foster effective communication and collaboration between countries and cultures within all regions 

• Assist in subrogation project work as required 

• Act as backup to other members of the team 

• Maintain a high level of professionalism and confidentiality with all information entrusted with 

OTHER JOB DUTIES  

This position will perform other duties as requested. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice. 

WORK HOURS  

This is a full-time position. While we provide a flexible work schedule and our core hours are: Monday through Friday, typically between the hours of 9:00am to 5:00pm EST/EDT, subject to change with advanced notice. Schedules and hours required may vary by region, department, client, and/or team. Schedules will be assigned and agreed on an individual basis by and with the manager/supervisor of the position.  

TRAVEL  

No travel is expected for this position 

WORK ENVIRONMENT  

This job is operated in a remote work environment. This role may routinely use standard office equipment such as computers, headsets, telephones, webcams, photocopiers/printers, and related. The noise level  will vary based on the individual’s remote work environment. 

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear and work with others through verbal and written contact. This is a largely sedentary role; however the employee is occasionally required to stand, walk, use hands, and reach with hands and arms. Specific vision abilities required by this job include general seeing and close vision. Repetitive motion is frequently required through typing and computer mouse usage. Mental requirements include simple and complex reading, simple and complex writing, memorization, analyzation, perception/comprehension, decision making, planning, independent action, and planning. 

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. 

EEO STATEMENT  

Cadex provides equal employment opportunities to all employees without regard to race, color, creed, religion, sex, age, national origin, disability, marital status, familial status, predisposing genetic characteristics, domestic violence victim status, gender identity or expression, pregnancy, sexual orientation or military status. 

COMPETENCIES 

• General knowledge of claims with proficiency in handing auto, property and/or worker’s compensation claims 

• Advanced verbal and written communication 

• Understanding of legal terminology and documentation 

• Proficient computer skills, especially MS Office 

• Conflict resolution and negotiation skills 

• Ability to professionally diffuse conflict 

• Flexibility and adaptability 

• Analytical and critical thinking skills 

• Research skills 

• Organization, multitasking, and time management skills 

• Basic mathematical skills 

• Excellent customer service and interpersonal skills 

SUPERVISORY RESPONSIBILITY  

This position has no supervisory responsibilities 

REQUIRED EDUCATION AND EXPERIENCE  

Bachelor’s degree preferred or equivalent experience, and 1-5 years’ experience in claims (property, auto, workers’ compensation) related experience 

FLUENCY  

This position requires fluency in the English language 

ADDITIONAL ELIGIBILITY REQUIREMENTS/RESPONSIBILITIES/QUALIFICATIONS  

None required for this position