A growing bespoke jewellery studio is seeking a meticulous and systems-minded Administrative & Operations Assistant to serve as their central operational backbone.
This hands-on role is ideal for someone highly organised and tech-savvy. You love detail, accuracy and thrive in a high-end, precision-oriented environment.
Workflow & Production Logistics: Monitor production lead times and liaise with external artisans, casters, setters, and gemstone merchants. Conduct regular physical stocktakes, manage inventory, and coordinate local and international door-to-door courier dispatches.
Digital Systems & Website Oversight: Coordinate with web developers, upload new digital media, monitor e-commerce accuracy, assist with client newsletters, and oversee online booking systems.
Client & Studio Communication: Serve as the first point of contact for customer and supplier inquiries, maintaining a refined tone suited to a luxury brand. Oversee daily office administration and studio supplies.
Data & Financial Administration: Build and maintain Excel-based costing models incorporating precious metal weights, labour, and gemstones. Prepare pro-forma and tax invoices in Xero, manage deposits, and maintain strict pricing and financial records.
Requirements
Experience: 3 to 5 years of experience in an operations, administration, or office support role, preferably within luxury goods, retail, or a boutique studio environment.
Advanced Excel: Expertise in Pivot Tables, conditional formatting, and formulas.
Tech Savvy: Strong working knowledge of Xero Accounting, Microsoft 365, Google Workspace, and e-commerce back ends.
Key Traits: High numerical accuracy, exceptional attention to detail, proactive problem-solving skills, and a calm demeanour under pressure.
Education: Diploma or Degree in Business Administration, Finance, Logistics, or a related field (advantageous).
Location: Must be based in Cape Town with reliable transport. Role is based in Tamboerskloof and is on-site.
Benefits
- Permanent role
- Full-time (with flexibility to be discussed upfront)
- Work in a professional and high-end environment
Skills Required
- 3 to 5 years experience in operations, administration, or office support
- Experience within luxury goods, retail, or boutique studio environment
- Advanced Excel skills (Pivot Tables, conditional formatting, formulas)
- Working knowledge of Xero Accounting
- Proficiency with Microsoft 365 and Google Workspace
- Experience managing e-commerce back-end systems and website/content updates
- High numerical accuracy, exceptional attention to detail, proactive problem-solving
- Diploma or Degree in Business Administration, Finance, Logistics, or related field
- Based in Cape Town with reliable transport; able to work on-site in Tamboerskloof
What We Do
RecruitMyMom is a South African recruitment agency specializing in placing skilled women, particularly professional mothers, in permanent, contract, freelance, and fractional roles. They connect local and global businesses with top-tier talent and focus on the economic empowerment of women.
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