About this opportunity:
About this opportunity:
Kickstart your career with Ericsson - Support Engineer (Student Opportunity)Are you a student eager to launch your career in the tech and telecom world? Ericsson invites you to join our team as a Support Engineer, where you'll gain hands-on experience working with cutting-edge technology, customer networks, and real-world operational challenges. This is your chance to learn, grow, and make an impact from day one!
What you'll do:
- Take ownership of Customer Service Requests, from contract checks to resolving issues.Learn and follow Ericsson's service processes and Service Level Agreements.Investigate, analyse, and suggest solutions for product and network challenges.
- Build strong relationships with customers through direct communication and team collaboration.
- Support emergency situations to quickly restore customer networks.
- Help with software implementation in customer networks for optimal performance.
- Assist account teams in driving add-on opportunities and expanding customer success.
- Contribute to Ericsson's knowledge management, learning and sharing best practices.
Skills & qualities we value:
- Curiosity and eagerness to learn.Problem-solving mindset.
- Basic knowledge of data analysis and technology trends.
- Communication and collaboration skills.
- Interest in customer success and network solutions.
- Adaptability and willingness to take initiative.
Why Ericsson?
Gain real-world experience in a global tech leader.Be part of a team that values learning, collaboration, and innovation.
Opportunity to grow your career while making a tangible impact.If you're a motivated student ready to learn, solve challenges, and grow in a dynamic environment, we want you on our team!
Top Skills
What the Team is Saying
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
