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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 640,000 members, placing their best interests at the heart of everything we do.
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As a Student Analyst of Technology Strategy and Innovation, your primary role is to support ongoing initiatives in the Customer Success & Innovation team. You will gain experience fostering relationships through effective communication, supporting technology implementation across different business functions (including capital markets, investment, corporate function, Oxford etc), and aligning technology with business objectives.
You will play a role in ensuring that customers achieve their desired outcomes while using Data and Technology products and services by providing support to customers and understanding their needs and challenges to maximize their satisfaction and success.
This position is fit for someone with a keen understanding of technology, business acumen, the ability to build relationships through effective communication, and a desire to work on a customer focused technology team.
Key Responsibilities:
Customer Success
Support the team to develop and maintain a customer roadmap with the products and initiatives based on business impact, customer value, and technological feasibility.
Gather and analyze customer feedback and usage data of various Data and Technology services to understand customer needs and pain points.
Assist with the development of recommendations and presentations of various Product and services applicable to the Customers based on their needs.
Apply independent, sound judgment, and navigate complex issues with a view to customer success.
Leadership and Influence
Ability to lead self and manage your work effectively.
Collaboration
Energized by achieving goals in a collaborative environment.
Prioritize strong and effective cross-collaboration across different functional teams.
Share learnings to drive continuous improvement and operational effectiveness.
Innovation
Support problem-solving sessions, workshops and interviews with cross-functional and business line working team members and subject matter experts.
Synthesize findings and present clear recommendation plans to ensure impactful project outcomes.
Qualifications
Education: Pursuing a bachelor degree in business, commerce, information technology, computer science.
Technical Stack: Good to have proficiency in SQL and Python
Soft Skills & Competencies
Excellent presentation skills, organization, communication, problem solving and prioritization skills.
Ability to effectively prioritize and execute tasks in an environment with competing priorities.
Experience working with and successfully supporting customers.
Basic understanding of business operations and technology trends.
Strong strategic thinking and problem-solving skills.
Excellent communication skills – the ability to translate technical concepts into non-technical language for the business and other stakeholders.
Demonstrate curiosity in business processes to challenge established thinking and help generate new ideas and approaches to problem solving.
We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come in to the office 4 days per week.
This posting is for an existing vacancy.
The expected salary range for this position is $50,700.00 - $70,200.00 per year, prorated based on the term of the contract.
You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.
As one of Canada’s largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.
From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
Note: OMERS uses artificial intelligence tools to assist in the recruitment process.
OMERS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OMERS and has not been reviewed or approved by OMERS.
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Retirement Support — Retirement benefits are positioned as a standout part of total rewards, anchored by a defined benefit pension that provides predictable lifetime income and includes survivor, disability, bridge, and inflation-protection features. The plan is often treated as materially more valuable than typical RRSP matching, despite requiring employee contributions.
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Fair & Transparent Compensation — Compensation is frequently characterized as fair or well-paid in certain roles, and the overall package is sometimes framed as “excellent compensation” when pay and benefits are considered together. Pay competitiveness appears strongest in investment-focused groups and in higher-cost markets.
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Wellbeing & Lifestyle Benefits — Non-pension benefits are described as strong in areas like wellness and mental health support, alongside lifestyle allowances and paid-time-off features. These elements add perceived value beyond base salary and bonus.
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What We Do
Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $133.6 CAD billion in net assets as of June 30, 2024. With employees in our offices in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe, OMERS invests and administers pensions for over half a million active, deferred and retired employees of 1,000 municipalities, school boards, libraries, police and fire departments, and other local agencies in communities across Ontario







