The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn't be this hard to navigate. At Granted, we're building the one solution every American can turn to for help.
Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand, saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare.
🏢 About UsFounded by a former Oscar Health leader, we're a seed-stage company backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years.
🧭 About the RoleWe're hiring a sharp, AI-native builder to work one of our highest leverage areas. Healthcare Advocates and AI agents work cases together. Your job is to make that system smarter, faster, and more scalable.
This role flexes to the person. If you come from product, you'll own strategy, KPIs, and roadmap for how our agents handle case work end to end. If you come from strategy, consulting, or operations, you'll scope and drive the cross-functional projects that don't fit neatly on one team's roadmap. Either way, you'll sit between product, engineering, ops, and leadership, and you'll move between big-picture strategy and hands-on execution every week.
We're open on seniority. For the right person, this can grow into a function leadership role.
🛠 What You'll DoTurn messy, multi-step healthcare workflows into structured, agentic product experiences and executable plans
Identify and prioritize high-leverage automation opportunities with Engineering, Design, SMEs, and our Advocate team
Own the metrics: define what good looks like for automation coverage, cost to serve, and patient experience, and build the frameworks to measure it
Run fast test-and-learn loops on how our agents reason, negotiate, and escalate to humans
Pressure-test growth logic and partnership strategy with leadership
Translate between execution teams and senior stakeholders without losing fidelity in either direction
Must-haves:
4+ years in product management, strategy, consulting, or operations (or a mix)
A track record of structuring ambiguous problems and driving them to shipped outcomes
Technical fluency: you work credibly with engineers and know what's hard vs. easy to build
Hands-on with AI tools and LLM workflows in your own day-to-day work
Crisp written and verbal communication; you can write the memo and run the room
Comfort in 0→1, low-process environments where you define the work as much as you execute it
Nice-to-haves:
Healthcare, insurance, or other complex regulated domain experience
Early-stage startup experience (Series B or earlier)
Background building AI, automation, or workflow products
You're energized by ambiguity and spike on finding clarity fast
You'd rather cross functional boundaries than stay in a silo
You love turning manual processes into clean, scalable systems
You care about the outcome, not the title
📢 You don't need to check every box. If you bring the right skills and drive, we want to hear from you! 📩
Granted is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, protected veteran status, disability, or any other legally protected characteristics.
We are also committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application or interview process, please contact us.
Skills Required
- 4+ years of experience in product management, strategy, consulting, operations, or a combination
- Track record of structuring ambiguous problems and driving them to shipped outcomes
- Technical fluency and ability to work credibly with engineers
- Hands-on experience with AI tools and LLM workflows
- Strong written and verbal communication skills
- Comfort working in 0-to-1, low-process environments
- Healthcare, insurance, or other complex regulated domain experience
- Early-stage startup experience, Series B or earlier
- Experience building AI, automation, or workflow products
Granted Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision insurance are advertised alongside mental-health support, with FSA/HSA options also listed by employer profiles. The breadth of core health coverage appears comprehensive for a small, early-stage startup.
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Equity Value & Accessibility — Employee-friendly equity and meaningful ownership are emphasized, and employer listings reference stock options. This positioning indicates that ownership is a notable component of total rewards.
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Leave & Time Off Breadth — Flexible or unlimited PTO is promoted, and employer profiles also cite paid holidays, sick days, wellness days, and remote options for certain teams. The range of time-off mechanisms suggests a broad approach to rest and flexibility.
Granted Insights
What We Do
Granted is the consumer-first, AI-native product that fights medical bills and helps people navigate health benefits. The U.S. healthcare system is confusing by design. Insurance coverage is opaque, benefits are hard to understand, and medical bills are often wrong. Nearly 40% of bills contain errors or are incorrectly denied, yet most people don’t have the time, expertise, or energy to challenge them or even know where to start. Insurers and providers rely on that confusion. Granted exists to change the balance of power. We use AI to turn healthcare advocacy into a product that works continuously in the background. By connecting directly to a user’s healthcare data, we help people understand their benefits, choose the right care, and fight incorrect bills and claim denials when they occur. Instead of endless phone calls and handoffs, users get clear guidance, fast answers, and an advocate that actually takes action. We go direct to consumers with an affordable product and a free tier accessible to anyone. Granted works for you, not your employer, insurance company, or healthcare providers. We support individuals and families across their entire healthcare journey, no matter their insurer, job changes, or life stage. We’re currently in stealth with strong early user satisfaction and are focused on scaling responsibly. Our goal is simple: help people save time and money, reduce stress, and feel confident navigating a system that too often works against them.
Why Work With Us
Granted is the consumer-first product for fighting medical bills and simplifying health benefits. We’re a small, high-trust team doing high-stakes work with real ownership and high standards. If that excites you, consider it Granted.
Gallery
Granted Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Engineering and CX roles are remote across the continental U.S. All other roles are NYC-based hybrid, working from our New York office four days per week with Fridays remote.
