The role & impact
The UK and EMEA region represents a critical and expanding part of Xero's global operational landscape. As Director of Workplace Experience, you will take ownership of the regional workplace strategy, establishing human-centred physical environments and operational structures across multiple markets to support our growing workforce. You will act as a trusted advisor to senior leadership, driving complex real estate projects, integrating new business additions, and using custom AI solutions to transform daily workflows.
In this role, you will lead a team of dedicated practitioners, directly influencing how our people connect and experience work every day. Your leadership will ensure our workplaces maintain strong compliance, deliver commercial efficiency, and actively reflect Xero's values.
The team & how they connect
You will lead a high-performing regional workplace experience team that works closely with the UK and South Africa Senior Leadership Teams, as well as global property and people functions. The team focuses on creating vibrant, efficient, and safe office environments across diverse geographies. Together, you will operate collaboratively, sharing tools and insights to raise workplace standards globally.
Initially, the role will focus on:
Leading major capital projects end-to-end, including office fit-outs, relocations, and workplace transformations across the UK and EMEA.
Designing and embedding custom AI workflows and automations to increase operational efficiency across the regional function.
Managing vendor contracts, property leases, and regional budgets with strong commercial rigour.
Guiding regional workplace integration for new business acquisitions while maintaining full health, safety, and regulatory compliance.
Where and how you can work
This role offers a hybrid working model based out of our UK office locations. You will spend time in the office collaborating with key stakeholders, guiding your team, and visiting sites during major projects, alongside flexible options for remote work.
Here are some of the things we are looking for
Experience leading regional workplace operations, real estate strategy, or facilities management across multiple international sites.
Proven track record delivering complex office fit-outs, relocations, and capital projects from initial brief through to completion.
Demonstrated ability to build trusted partnerships with executive stakeholders and lead diverse teams through coaching and development.
Practical familiarity with building custom AI tools, prompts, or automated workflows to solve operational challenges.
Strong commercial acumen across budget management, vendor negotiations, and landlord relations.
Sound knowledge of local health and safety regulations, compliance requirements, and human-centred design principles.
Xero is a Great Place to Work UK accredited.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Experience leading regional workplace operations, real estate strategy, or facilities management across multiple international sites
- Proven track record delivering complex office fit-outs, relocations, and capital projects from initial brief through completion
- Ability to build trusted partnerships with executive stakeholders and lead diverse teams through coaching and development
- Practical familiarity with building custom AI tools, prompts, or automated workflows
- Strong commercial acumen across budget management, vendor negotiations, and landlord relations
- Knowledge of local health and safety regulations, compliance requirements, and human-centred design principles
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — U.S. materials cite about 21 days PTO, 10 wellbeing days, five Xtra days, a volunteer day, and 12 paid holidays, plus an end‑of‑year shutdown. Company descriptions position this package toward the upper tier among midsize/large tech employers in the U.S. market.
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Parental & Family Support — Primary caregivers are described as eligible for up to 26 weeks of fully paid parental leave, with partner leave in some markets. Family‑forming support via Carrot and access to Modern Health for employees and immediate family reinforce depth in this area.
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Wellbeing & Lifestyle Benefits — Access to Modern Health, a funded ThrivePass wellbeing account (U.S.), and flexible/hybrid work are emphasized as part of a broader wellbeing strategy alongside ERGs and “Boost Day” events. Feedback suggests these programs contribute meaningfully to work‑life balance.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
