Strategy Manager, User Operation

Posted 20 Days Ago
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Hong Kong
Mid level
Financial Services
The Role
The Strategy Manager for User Operations at OKX will enhance user conversion rates through A/B testing, develop optimization strategies, analyze user behavior and market trends, and collaborate with marketing and product teams for project implementation.
Summary Generated by Built In

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

 

What You’ll Be Doing 

  • Responsible for the conversion rate of new customers in each process, extract effective ways to improve conversion rate through A/B testing and multivariate testing, and scale up

  • Responsible for formulating and executing optimization strategies for user conversion, proposing reasonable operational plans based on user behavior and data analysis, and following up on implementation results.

  • Continuously researching innovative ways to grow in the industry with a deep understanding of existing product capabilities and mainstream competing product acquisition models, acquisition channels and conversion logic

  • By optimizing the funnel data conversion of key user actions, further enhancing user experience of each conversion node

  • Work closely with the marketing and product teams to promote project implementation

What We Look For In You 

  • 3+ years of experience in user conversion, product operation, and user growth in industries such as internet finance, e-commerce, LIVE, and food delivery is preferred.

  • Possess independent planning and operation capabilities, with strong sensitivity and judgment towards data, able to capture changes in a timely manner and make action adjustments.

  • Strong project management skills, independent project management experience, clear logic, clear methods and ideas for user growth and user segmentation.

  • Bachelor's degree or above.

  • Fluent in both English and Chinese


Perks & Benefits 

  • Competitive total compensation package

  • L&D programs and Education subsidy for employees' growth and development

  • Various team building programs and company events

  • Wellness and meal allowances

  • Comprehensive healthcare schemes for employees and dependants 

  • More that we love to tell you along the process!

#LI-KW1 

#LI-ONSITE

The Company
Dublin, Dublin
1,073 Employees
Remote Workplace
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.

In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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