Strategy and Operations Manager (m,f,x)

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Yuho’s Supermarkt brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.

Job Description

Strategy and Operations Manager (m/f/x) is a central function within the regional team of Germany, supporting the successful execution of Wolt Germany's strategy 2025 through strategical & operational cross-functional project planning & alignment, ensuring all functions’ and teams’ resources are allocated and effectively used towards the successful achievement of the company’s goal. 

This role works closely with the German regional leadership, focusing on the assessment and evaluation of potential future business opportunities and projects supported by a thorough strategic analysis with data based recommendations on execution and prioritization.

You will:

• Collaborate cross-functionally with local and global teams (commercial, finance, operations, marketing etc.) to define short-, mid- and long-term project objectives, deliverables and success metrics.

• Create and maintain high-quality documentation for project scope, roadmaps, frameworks, and action plans.

• Provide regular updates and reports to leadership on project progress and strategy alignment.

• Ensure successful completion of action items on target deadlines

• Facilitate workshops and meetings to gather insights and align on priorities.

• Build and execute the strategy with the wider team, getting their hands dirty together to build the highest level of service and the best customer experience in Germany.

Qualifications

• 6+ years of work experience in management consulting, tech, investment banking, corporate strategy, business development, or related field; high-growth startup experience is strongly preferred

• Ability to influence senior leaders, working independently and as part of a team in a fast-paced, dynamic environment

• Excellent written and oral communication skills in English, with an eye for detail and a passion for presenting data and information in clear, compelling ways.

• Brilliant data analysis skills - exceptional ability to frame and synthesize complex business problems into clear, concise and easy-to-understand solutions. In the context of Wolt this means analytical thinking and solid Excel skills.

• You have a solid track record of identifying, scoping and delivering customer centric solutions with a detail-oriented yet flexible approach to problem solving. You know what great looks like and build to scale so that your solutions will be relevant for a multiple of the current size of the business.

• Natural tendency for ownership: we grow quickly, everyone has too much stuff to do, and just because something’s not in your job description doesn’t mean you shouldn’t do it.