Strategic Growth and Planning Operations Director

Posted Yesterday
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Dallas, TX, USA
Hybrid
Expert/Leader
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
Lead strategic operations for Growth & Planning by creating governance, operating rhythms, and portfolio management. Drive cross-functional alignment, surface risks and trade-offs, enable executive decision-making with clear ownership, and produce executive presentations, memos, and processes linking strategy to OKRs and planning cycles.
Summary Generated by Built In
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the Role

We are looking for a senior strategic operator to help shape priorities, accelerate decision-making, and drive execution across our Growth & Planning organization. As the Strategic Growth & Planning Operations Director, you’ll serve as a trusted partner to the SVP of Growth & Planning, helping shape how the organization prioritizes, makes decisions, and executes against its most important opportunities.

You’ll sit at the center of a highly cross-functional environment, working closely with Growth Planning, Finance, CDI, Product, Engineering, Business Development, Marketing, and regional teams to help leaders allocate attention, navigate trade-offs, and translate strategic priorities into measurable business outcomes.

Core Areas of Responsibility
  • Own the operating rhythm and governance mechanisms for the Growth & Planning leadership team to improve overall organizational effectiveness.
  • Ensure leaders have clear visibility into priorities, performance, risks, dependencies, and strategic trade-offs.
  • Create the management systems that drive accountability, alignment, and execution across the organization.
  • Maintain a portfolio-level view of our highest-priority initiatives, helping leaders manage competing priorities and resource allocation.
  • Identify organizational friction and cross-functional dependencies, driving resolution before they become barriers to progress.
  • Ensure critical initiatives move smoothly from discussion to decision to execution with clear ownership and follow-through.
  • Develop executive-level presentations, leadership updates, memos, and decision materials that support informed decision-making.
  • Translate complex cross-functional inputs into clear narratives, recommendations, and actions for executive audiences.
  • Clarify ownership and escalation paths to help leaders make better, faster decisions.
  • Own and improve the processes that connect strategic priorities to OKRs, planning cycles, and business reviews.

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Dallas office.

About You
  • 12+ years of experience in management consulting, corporate strategy, strategic planning, growth strategy, business planning, or similar strategic leadership roles
  • Experience in, or exposure to, streaming, media, entertainment, gaming, subscription, consumer technology, or other digital consumer businesses
  • Proven ability to partner directly with senior executives in a fast-paced, global, and highly cross-functional organization
  • Demonstrated success leading high-impact cross-functional initiatives and influencing outcomes across senior stakeholder groups
  • Strong executive presence and influencing skills, with the ability to drive decisions, accountability, and alignment without direct authority
  • Exceptional communication skills, including the ability to synthesize complex information into clear narratives, executive presentations, memos, and decision materials
  • Proven success designing and operating executive planning, governance, and decision-making processes
  • Strong business judgment and analytical rigor, including the ability to assess performance, evaluate trade-offs, and inform executive decision-making
  • Passion for anime, entertainment, fandom, or youth culture is a plus
  • MBA or advanced degree, or equivalent experience in strategy, operations, or leadership roles
Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll  #LI-Hybrid

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

Skills Required

  • 12+ years in management consulting, corporate strategy, strategic planning, growth strategy, business planning, or similar strategic leadership roles
  • Experience in or exposure to streaming, media, entertainment, gaming, subscription, consumer technology, or other digital consumer businesses
  • Proven ability to partner directly with senior executives in a fast-paced, global, and highly cross-functional organization
  • Demonstrated success leading high-impact cross-functional initiatives and influencing outcomes across senior stakeholder groups
  • Strong executive presence and influencing skills with ability to drive decisions, accountability, and alignment without direct authority
  • Exceptional communication skills, including synthesizing complex information into executive presentations, memos, and decision materials
  • Proven success designing and operating executive planning, governance, and decision-making processes
  • Strong business judgment and analytical rigor to assess performance and evaluate trade-offs
  • MBA or advanced degree, or equivalent experience in strategy, operations, or leadership roles
  • Passion for anime, entertainment, fandom, or youth culture
  • Ability to work a hybrid schedule with three days onsite per week in Dallas

What the Team is Saying

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The Company
Berlin, Germany
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
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