Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
ABOUT THE ROLE
As a Strategic Franchise Development Manager, you will play a key role in helping Crunchtime expand its presence within franchise restaurant brands. This role focuses on building strong relationships with franchisee associations and franchise operators to create momentum and support for Crunchtime solutions within those systems.
This role will focus on building bottom-up demand within franchise communities by developing trust with franchisee associations and key operators. By creating a groundswell of support among franchise operators, you will help unlock opportunities for Crunchtime to expand adoption across franchise systems.
This individual will work closely with our Franchise Account Executives, Franchise Business Development Representatives, and Vice President of Sales to ensure we are strategically engaging with franchise brands and identifying opportunities to accelerate adoption within those networks.
This role will require frequent travel to attend franchise association meetings, brand conferences, and industry events to build relationships within the franchise ecosystem.
WHAT YOU’LL DO AS A STRATEGIC FRANCHISE DEVELOPMENT MANAGER
Build strong relationships with franchisee associations and influential franchise operators within targeted restaurant brands
Develop a deep understanding of how franchise systems operate and identify opportunities where Crunchtime can help operators improve profitability, operational execution, and visibility across their locations
Create grassroots support within franchise communities that helps enable broader adoption of Crunchtime solutions
Work with franchisee associations to identify opportunities for preferred vendor relationships, endorsements, or strategic partnerships
Attend and actively participate in brand conferences, franchise association meetings, and industry events to build relationships and increase awareness of Crunchtime
Develop and execute engagement strategies for a target list of franchise brands where Crunchtime sees strong expansion potential
Coordinate closely with Franchise Account Executives and Franchise Business Development leaders to ensure alignment between corporate selling efforts and franchise-level engagement
Identify influential operators and stakeholders within franchise systems and build relationships that help generate momentum for Crunchtime adoption
Share insights from franchise communities with internal teams to help refine messaging, positioning, and go-to-market strategies
Travel approximately 25% or more to attend events, conferences, and in-person meetings with franchise operators and associations
WHAT WE’RE LOOKING FOR
Bachelor’s Degree
Experience working within the restaurant franchise ecosystem
Strong ability to build relationships with franchise operators, association leaders, and industry stakeholders
Strategic mindset with the ability to identify opportunities to influence franchise communities
Excellent communication and relationship-building skills
Ability to work cross-functionally across teams, including sales, marketing, product, and customer success
Self-sufficient, self-motivated, and comfortable operating in a role that requires building new pathways for growth
Comfortable representing Crunchtime at industry events and conferences
Ability to prioritize, multitask, and manage long-term relationship development
Enjoys collaborating with sales teams to help unlock new opportunities
BONUS POINTS IF YOU
Have experience working with franchise associations
Have experience in restaurant technology or restaurant operations
Have relationships within franchise communities across major restaurant brands
Have experience supporting vendor partnerships or franchise system expansion
Compensation: Competitive pay with uncapped commission.
Benefits: Medical, Dental, and 401K benefits.
Flexibility: Flexible PTO.
Engagement: Company SKO and off-sites in the US.
Development: Opportunities for growth and career advancement within a team-oriented culture.
- Impact: Work for a category-leading solution provider in developing a key segment of our future growth.
Compensation:
The annual base compensation range for this position is $80,000 - $100,000. The reasonably estimated total cash compensation (base + variable) range for this full-time position will be $110,000 - $130,000.
Actual compensation is based on factors unique to each candidate, including, but not limited to: job-related skills, qualifications, education, experience, and location. Crunchtime has a location-based compensation system, so someone doing the same job in a different city might have a different pay range.
Accessibility Accommodation Statement
Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Skills Required
- Bachelor's Degree
- Experience working within the restaurant franchise ecosystem
- Strong ability to build relationships with franchise operators and association leaders
- Excellent communication and relationship-building skills
What We Do
Zenput is how top operators elevate team execution in every store. Restaurant, retail, and other multi-unit operators such as Chipotle, Domino's, and 7-Eleven use the platform to automate how operating procedures and key initiatives are rolled-out and enforced. Supporting 50,000 locations in over 40 countries, Zenput makes every field and store employee more productive and better equipped to do their jobs well. For more information, visit zenput.com.
