Senior Solutions Engineer - CJIS

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
182K-227K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
Empowering secure digital identities for healthcare and beyond.
The Role
Senior Solutions Engineer provides pre-sales technical leadership: discovery, customized demos, and proof-of-concept evaluations; authors SOWs, responds to RFI/RFPs, enables channel partners, and transitions accounts to services. Works with sales teams to meet territory revenue goals and requires up to 50% travel.
Summary Generated by Built In

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely.

We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers.

When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it here.

We are seeking a Senior Solutions Engineer - CJIS to join our team. This is a fully remote opportunity. 

Job Summary

The Senior Solutions Engineer (SE) is part of the Imprivata Solutions Engineering organization and operates as a highly skilled technical resource who is involved in all aspects of the sales cycle. This position is assigned a territory and works directly with Imprivata’s Sales Representatives and Channel Partners to understand prospective and existing customers’ technical and end user workflow requirements for new and add-on sales opportunities. The Senior SE demonstrates the appropriate Imprivata product features and workflows in the form of customized product demonstrations and proof-of-concept (POC) evaluations. The Senior SE also educates customers on Imprivata’s professional and managed services offerings and develops statements of work (SOWs), when needed, for services engagements. This position works out of their home office and is expected to travel throughout their assigned region to provide the necessary pre-sales technical support to close new opportunities in an efficient and effective manner.

Duties and Responsibilities

  • Conduct pre-meeting discovery interviews with customer stakeholders to understand key technology, business and end user workflow requirements.
  • Develop and present appropriate Imprivata solutions and implementation best practices in the form of customized presentations and demonstrations.
  • Articulate business value of solution capabilities to C-level as well as technical audiences.
  • Develop proposals and key success criteria for proof-of-concept (PoC) evaluations.
  • Deliver and manage proof-of-concept (PoC) evaluations.
  • Develop estimates, proposals and statements of work for professional and managed services engagements.
  • Maintain proficiency with solution as it evolves and compares to competitive landscape.
  • In collaboration with assigned Imprivata Sales Representatives, achieve strategic company objectives and territory revenue goals.
  • Provide key enablement services to channel partners and assist them in selling and supporting Imprivata’s products and services.
  • Provide trade show and demonstration support for marketing events.
  • Research, compose, and deliver responses to RFI/RFPs and security questionnaires.
  • Transition accounts post sale to Imprivata’s Professional and Managed Services teams.
  • Frequent travel up to 50% of the time is expected and required.
  • Other duties as assigned and required.

Required Qualifications

    • B.S. in Computer Science Engineering, or a related technical discipline.
    • 7+ years relevant solutions engineering, consulting, or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT industry.
    • Excellent verbal and written communication skills are essential.
    • Experience staging and delivering technical demonstrations and proof-of-concept evaluations.
    • Experience supporting multiple sales/account teams.
    • Experience discussing, scoping, and estimating professional and managed services.
    • Public safety technology experience highly preferred.
    • Knowledge of CJIS Security Policy, Law Enforcement, Corrections, and PSAP/911 Operations preferred.
    • Ability to work independently and collaboratively in a team environment.
    • Residence within an hour’s commute to an airport, servicing major commercial airlines, is highly preferred

    Preferred Qualifications

    • Microsoft Windows operating systems
    • Directory Services and protocols such as AD, Entra ID, LDAP, HTTP, etc.
    • Application/software virtualization technologies such as, Microsoft Terminal Services, VMware Workstation and View, Citrix and Azure Virtual Desktop
    • Identity Management and Single Sign-On technologies
    • Enterprise and SaaS-based software security technologies
    • Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc.
    • Cloud architecture and computing such as Azure and Google Cloud
    • Troubleshooting technical issues i.e.: ability to analyze log files
    • Lead and deliver POCs and evaluations
    • Cloud security and shadow IT monitoring
    • Experience with frameworks such as MTIRE and /or NIST
    • CISSP or other relevant cyber-security and/or cloud security certification

    This position offers a total compensation range of $182,000 - $226,962 (inclusive of base salary and variable compensation, such as bonuses and incentives). In addition, more information about Imprivata’s benefit offerings can be found here. This range represents the high and low end of Imprivata’s compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors, such as a candidate’s location, skills, experience, and qualifications.

    At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!

    Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    #LI-Remote #LI-SF1

    Skills Required

    • B.S. in Computer Science, Engineering, or a related technical discipline.
    • 7+ years relevant solutions engineering, consulting, or system integration experience with vendors or VARs in the healthcare IT industry.
    • Excellent verbal and written communication skills.
    • Experience staging and delivering technical demonstrations and proof-of-concept (POC) evaluations.
    • Experience supporting multiple sales/account teams.
    • Experience discussing, scoping, and estimating professional and managed services.
    • Ability to work independently and collaboratively in a team environment.
    • Public safety technology experience.
    • Knowledge of CJIS Security Policy, Law Enforcement, Corrections, and PSAP/911 Operations.
    • Residence within an hour's commute to a major commercial airport.
    • Microsoft Windows administration experience.
    • Directory services and protocols such as Active Directory, Entra ID, LDAP, HTTP.
    • Application/software virtualization technologies (Microsoft Terminal Services, VMware Workstation and View, Citrix, Azure Virtual Desktop).
    • Identity management and Single Sign-On technologies.
    • Enterprise and SaaS-based software security technologies.
    • Networking and protocols such as SMTP, DNS, LDAP, HTTP.
    • Cloud architecture and computing (Azure, Google Cloud).
    • Troubleshooting technical issues, including analyzing log files.
    • Lead and deliver POCs and evaluations.
    • Cloud security and shadow IT monitoring experience.
    • Experience with frameworks such as MTIRE and/or NIST.
    • CISSP or other relevant cybersecurity/cloud security certification.

    What the Team is Saying

    Chris
    Rebecca
    Jacob

    Imprivata Compensation & Benefits Highlights

    • Healthcare Strength Health coverage includes employer funding of half of the medical plan deductible via HSA or HRA, plus dental, vision, an EAP, and wellness reimbursements. Disability, life insurance, and optional pet insurance broaden the medical and wellness safety net.
    • Parental & Family Support Fully paid parental leave for birthing parents is paired with paid bonding leave for adoptive, foster, and non‑birthing parents. A Care.com membership and coverage for domestic partners and dependents extend everyday family support.
    • Leave & Time Off Breadth A flexible time‑off policy with no fixed vacation bank supports taking time away as needed. Paid holidays and broader PTO practices emphasize flexibility over strict accruals.

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    The Company
    HQ: Waltham, MA
    1,372 Employees
    Year Founded: 2002

    What We Do

    For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation. At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.

    Why Work With Us

    At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.

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    Imprivata Offices

    Hybrid Workspace

    Employees engage in a combination of remote and on-site work.

    Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.

    Typical time on-site: 3 days a week
    HQWaltham, MA
    Costa Rica
    Benelux
    Austin, TX
    Germany
    Australia
    St. Petersburg, FL
    European Headquarters
    Learn more

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