Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown's Risk Solutions team, formerly known as Beecher Carlson, is looking for a Strategic Claims Consultant to join the ZOOM team remotely or in Atlanta, GA.
The Strategic Claims Consultant will provide claims advocacy, program analysis, and risk services to clients working in conjunction with the Senior Claims Leaders, and the Placement Teams. Claims advocacy for clients requires consultation, pro-activeness and added value to the process. Responsibilities include but are not limited to:
Essential Duties and Functions:
- Assists clients in reporting claims to carriers, advises on managing emergency services, and how to begin documenting the claim. Consider and advise the client on any other resources such as restoration firms, engineering consultants, or claim preparation services.
- Assist clients with managing cash flow by advocating for early advance payments and ongoing partial payments as desired by the client.
- Throughout the process anticipate potential issues and communicate to the client and the adjustment team.
- Provide advice and guidance on carrier coverage positions. Advocate for a client in response to any adverse coverage position.
- Manage client claims to bring about timely and fair settlement by appropriate follow-up activities and settlement negotiations.
- Provide input to the Risk Solution placement team on client claims status as requested.
- Provide feedback to the placement team on any identified coverage issues or concerns.
- Develop Service Plans for claims handling based on client needs.
- Support and strengthen the Practice through individual contributions and suggestions, mentoring and coaching of junior team members inside and outside the Practice, and communicating success stories to our internal team and to clients as appropriate.
- Provide assistance and support for new business development/RFPs.
- Develop and maintain relationships with clients, independent adjusters, and vendors for the benefit of our clients.
- Keep current on marketplace changes
- Attend required training sessions, courses, etc. to develop and maintain up-to-date skills and maintenance of your broker’s license.
- Maintain an appropriate level of confidentiality of information processed.
- Follow all company policies and procedures
- Other duties as assigned
Qualifications:
Required
- Bachelor’s degree including but not limited to Business and/or Risk Management, and/or 8-10 years of related insurance experience.
- Attend required training sessions and courses and maintain up-to-date skills and maintenance of the appropriate and applicable insurance license(s).
- Ability to establish work priorities and manage time effectively.
- Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills.
- Establish and maintain effective work relationships and function in a team environment.
- Excellent interpersonal and customer service skills.
- Ability to lead/command client and/or market discussions.
- Good listening skills.
- Proficiency in the use of personal computers, including data entry, word processing, and spread sheet applications. Proficient with Microsoft PowerPoint, Word, and Excel.
Pay Range
100000 - 110000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- Bachelor's degree in Business or Risk Management
- 8-10 years of related insurance experience
- Ability to establish work priorities and manage time effectively
- Excellent interpersonal and customer service skills
- Proficiency in personal computers and applications
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
