Strategic Business Insights Manager

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Plano, TX, USA
In-Office
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Join our Team
Ericsson Inc. does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. Ericsson also does not hire F-1's working on EAD for this position.
About this opportunity:
As a Manager in SNBA, you will lead high-impact, time-boxed sprints with America's largest communications service providers and internal leaders. This role is ideal for a successful management consultant ready to step into a tech company and lead the AI transformation-designing the playbooks, workflows, and assets others will use-rather than being the object of it. You will own problem solving end-to-end, coach high-performing cross-functional teams, and productize insights so our sales organization can scale impact across accounts.
What you will do:
  • Lead executive-facing customer sprints that quantify the value of technology choices (performance, cost, risk) and drive outcomes such as RFP wins, CapEx reallocation to wireless, and premium price realization.
  • Own problem framing, analytics, and storyline-from hypothesis to executive-ready recommendations-with clear "make or save money" logic.
  • Build reusable, AI-enabled models and insight packs (e.g., RAN modernization ROI, FWA scenarios, competitive benchmarks) that reduce cycle time and raise quality.
  • Deliver multiple data-driven customer engagements leveraging AI tools; capture and share outcomes, lessons learned, and updates to prompts/templates.
  • Partner with technical experts across Strategy & Technology to translate network performance and solution choices into business value for customers.
  • Coach junior team members in structured problem solving, analytics, and executive communication; raise the bar for synthesis and storytelling.
  • Engage senior stakeholders (internal/external), negotiate scope and timelines of projects, and manage risks to deliver on time with high satisfaction.
  • Contribute to Ericsson's strategic bets (e.g., TAM expansion, 5G+Fiber convergence, beyond connectivity) with data-backed theses and thought leadership.
  • Foster a culture of AI-first delivery: pilot new tools, codify best practices, and embed automation and quality gates into day-to-day workflows.

The skills you bring:
  • Bachelor's or Master's in Computer Science, Electrical Engineering, Data Science, or related field.
  • 5+ years in top-tier strategy/management consulting or equivalent high-impact internal strategy roles; track record of leading ambiguous problem spaces to clear, defensible answers.
  • Strong executive communication and storytelling; ability to translate complex technical topics into crisp business implications and recommendations.
  • Hands-on analytics competence (e.g., Excel modeling, data visualization; comfort working with analysts using Python/SQL/BI tools) and an instinct for data quality.
  • Demonstrated experience building reusable assets (models, templates, playbooks) that scale impact beyond a single engagement.
  • Familiarity with telecom, networks, or adjacent tech domains; ability to quickly gain depth in topics like RAN TCO, modernization sequencing, FWA economics, or 5G+Fiber.
  • Practical experience using or guiding GenAI/ML-enabled workflows in analysis, research, or content generation; appetite to experiment and industrialize.
  • Stakeholder leadership: proven ability to manage senior clients and cross-functional internal partners; calm under pressure and decisive in trade-offs.
  • People leadership: coaching analysts/associates; develop high-quality deliverables in complex workstreams; nurturing apprenticeship and feedback culture.
  • Outcome orientation: focus on business results (revenue growth, margin, price realization, cycle-time reduction) and rigorous measurement of impact.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Consultant
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
  • Retirement Support 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
  • Leave & Time Off Breadth Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.

Ericsson Insights

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

Typical time on-site: Flexible
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