The Role
The Strategic Accounts Manager enhances customer satisfaction by managing sales operations, developing customer strategies, and ensuring effective account management to drive business results.
Summary Generated by Built In
ROLE TITLE: Business Account Executive
FUNCTION: Sales
REPORTING: Sr. Sales Manager
LOCATION: Mexico City
COMPANY OVERVIEW
As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
ROLE PURPOSE
The Sales Operations Specialist is a critical link between the development and the execution of the sales strategy and go-to market strategy. The main function of this role is to help increase the productivity and effectiveness of the sales team by reducing friction in the sales process and enabling management to make better sales decisions based on data.
FUNCTION: Sales
REPORTING: Sr. Sales Manager
LOCATION: Mexico City
COMPANY OVERVIEW
As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.
Our cash automation technologies and process engineering services help businesses in more than 100 countries optimize the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals; enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.
We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business.
ROLE PURPOSE
The Sales Operations Specialist is a critical link between the development and the execution of the sales strategy and go-to market strategy. The main function of this role is to help increase the productivity and effectiveness of the sales team by reducing friction in the sales process and enabling management to make better sales decisions based on data.
MAIN RESPONSIBILITIES
Drive Customer Satisfaction and Portfolio Management
· Accelerate Customer Satisfaction by support the setting-up of Partner Program Mexico, to be the trusted leaders in the industry
· Understand the role of technology in the customer’s current business process and make a projection of a potential Glory & Acrelec portfolio that fits with the main customers´ needs
Drive Customer Development
· Drive Customer Development strategies focused on win with Partners by strengthening relationships with key stakeholders on Financial Institutions, Retail and CPG industries.
· Develop and manage complex sales proposals which integrate different technology opportunities
· Ensure a multistakeholder environment internal and external with the aim of deliver strong sales proposals to customers. With the right calibration of risk, feasibility, cost and timescales
· Develop and lead a 360 review by Quarter, for each customer including the KPIs results
· Ensure high quality account planning and it’s on time delivery with the aim to maximize the potential of business
· Actively contribute to the development of the team, taking opportunities to share, influence and learn from each other; proactively capture all business opportunities with a view to providing high value solutions
Deliver Business Development
· Account Team Management for size and develop customers´ solutions that bring confidence with C-Level and Business Decision Makers across organizations
· Develop and validate a joint business plan in each account, to ensure alignment within the customers and the sized of new business opportunity
· Provide a monthly revenue forecast for each account
Deliver Business Effectiveness and Efficiency
· Contribute to the continual development of the sales and marketing plan, focusing on maximum market penetration and profitability
· Facilitate the successful execution of the Buy Cycle Funnel, 7 Step Selling process, Target Opportunity Reviews, Funnel Audits, and Forecasts
· Manage the deployment and usage of CRM, update it weekly
· Monitor performance of the customers’ KPIs
· Accelerate Customer Satisfaction by support the setting-up of Partner Program Mexico, to be the trusted leaders in the industry
· Understand the role of technology in the customer’s current business process and make a projection of a potential Glory & Acrelec portfolio that fits with the main customers´ needs
Drive Customer Development
· Drive Customer Development strategies focused on win with Partners by strengthening relationships with key stakeholders on Financial Institutions, Retail and CPG industries.
· Develop and manage complex sales proposals which integrate different technology opportunities
· Ensure a multistakeholder environment internal and external with the aim of deliver strong sales proposals to customers. With the right calibration of risk, feasibility, cost and timescales
· Develop and lead a 360 review by Quarter, for each customer including the KPIs results
· Ensure high quality account planning and it’s on time delivery with the aim to maximize the potential of business
· Actively contribute to the development of the team, taking opportunities to share, influence and learn from each other; proactively capture all business opportunities with a view to providing high value solutions
Deliver Business Development
· Account Team Management for size and develop customers´ solutions that bring confidence with C-Level and Business Decision Makers across organizations
· Develop and validate a joint business plan in each account, to ensure alignment within the customers and the sized of new business opportunity
· Provide a monthly revenue forecast for each account
Deliver Business Effectiveness and Efficiency
· Contribute to the continual development of the sales and marketing plan, focusing on maximum market penetration and profitability
· Facilitate the successful execution of the Buy Cycle Funnel, 7 Step Selling process, Target Opportunity Reviews, Funnel Audits, and Forecasts
· Manage the deployment and usage of CRM, update it weekly
· Monitor performance of the customers’ KPIs
REQUIRED EDUCATION AND QUALIFICATIONS
REQUIRED EDUCATION AND QUALIFICATIONS
Education Level:
· Bachelor’s degree is required. MBA or master’s degree is a plus
Qualifications:
· Minimum 2-3 years of experience in sales, sales support, sales analysis, trade Marketing, financial analysis, portfolio management, business to business, strategic planning
· English (fluent) – is a must
REQUIRED SKILLS AND COMPETENCIES
· Strong ability to influence without authority
· Excellent writing and organizational skills
· Strong communication and relationship building skills
· Proficiency with Excel, Power Point, Word, Adobe, and CRM
· Customer centric mindset
· Selling & Networking skills: Consultive potential to be developed
· Strong ability to take the ownership of the initiatives
· Focus on goals and results
· Strong communication skills
· Teamplayer mindset
Education Level:
· Bachelor’s degree is required. MBA or master’s degree is a plus
Qualifications:
· Minimum 2-3 years of experience in sales, sales support, sales analysis, trade Marketing, financial analysis, portfolio management, business to business, strategic planning
· English (fluent) – is a must
REQUIRED SKILLS AND COMPETENCIES
· Strong ability to influence without authority
· Excellent writing and organizational skills
· Strong communication and relationship building skills
· Proficiency with Excel, Power Point, Word, Adobe, and CRM
· Customer centric mindset
· Selling & Networking skills: Consultive potential to be developed
· Strong ability to take the ownership of the initiatives
· Focus on goals and results
· Strong communication skills
· Teamplayer mindset
GLORY SPIRITS
The Glory Spirits & Behaviors reflect the values and behaviors that are critical to the ongoing success of Glory and as such represent the foundations of our behavior globally to lead us to realize our mission:
Value Creation - strive to create value for customers
Self-Starter - understand the objectives of your own work and are proactive in achieving goals
Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal
Integrity - understand Glory’s mission and act with responsibility and pride to realize achievement and act and behave with high integrity and a strong sense of ethics
Own Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer
It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.
Third Party Agencies
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
Physical Demands And Work Environment
Work is performed in a standard office environment. The noise level in the work environment is usually quiet. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, feel, talk, or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives.
Value Creation - strive to create value for customers
Self-Starter - understand the objectives of your own work and are proactive in achieving goals
Collaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goal
Integrity - understand Glory’s mission and act with responsibility and pride to realize achievement and act and behave with high integrity and a strong sense of ethics
Own Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer
It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.
Third Party Agencies
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
Physical Demands And Work Environment
Work is performed in a standard office environment. The noise level in the work environment is usually quiet. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, feel, talk, or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to walk. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives.
About
Global Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes. Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation. Glory ValuesThe Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect. Customer Delight. We put our customers first.Integrity. We do the right thing, always. Innovation. We embrace new challenges and share the future. Speed. We move fast, that’s how we stay ahead. Diversity & Respect. We value the strength in our differences. Teamwork. We succeed together.
Skills Required
- Minimum 2-3 years of experience in sales, sales support, or business to business
- Bachelor's degree
- Fluent in English
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The Company
What We Do
Glory Global Solutions is a pioneer in developing and manufacturing cash handling machines and systems, providing integrated cash-transaction solutions that automate cash processes for retailers, financial institutions, and gaming operations.
