The Role
Lead transformation initiatives across strategic DSO accounts to drive growth, operational efficiency, and digital adoption. Analyze performance, design process improvements, build ROI-driven business cases, lead hands-on implementations and cross-functional programs, and act as a trusted advisor to senior stakeholders.
Summary Generated by Built In
Driving sustainable growth across key strategic customers (DSOs) through business transformation, operational improvements, and digital adoption initiatives.
Success in this role will be measured by:
- Incremental business growth (e.g. revenue / case volume uplift) across top accounts
- Delivery of high-impact transformation initiatives with measurable ROI
- Strengthening long-term strategic partnerships with key customers
In this role you will...
- Lead and execute transformation initiatives across top strategic accounts, focusing on growth, operational efficiency, and digital adoption
- Partner with customers to analyze business performance (as-is / to-be) and identify concrete improvement opportunities
- Design and implement workflow and process improvements to increase efficiency, consistency, and throughput
- Drive adoption of digital tools and platforms by building implementation plans, training paths, and governance models
- Develop and execute ROI-based business cases, with clear assumptions, metrics, and measurable outcomes (e.g. conversion, efficiency, revenue uplift)
- Lead hands-on implementation projects, including on-site assessments, process observations, and operational improvements
- Orchestrate cross-functional initiatives (sales, operations, digital, marketing, finance) to ensure successful execution
- Act as a trusted advisor to senior stakeholders, supporting strategic decision-making and long-term growth planning
- Identify and drive new growth opportunities (e.g. new business models, subscription approaches, financing solutions)
- Standardize and improve “ease of doing business” to reduce friction and strengthen partnerships
In this role you will need...
- Bachelor’s degree required; MBA or equivalent preferred (strategy, operations, business transformation)
- 8–12+ years of experience in one or more of the following:
- Management consulting (strategy, operations, commercial transformation)
- Strategic / enterprise account management in complex B2B environments
- Business transformation / operational excellence roles
- Strong ability to analyze business performance and translate insights into actionable improvements
- Proven track record of delivering measurable business impact (growth, efficiency, revenue uplift)
- Experience working with large, complex organizations and multiple stakeholders (incl. senior leadership)
- Experience building and executing ROI-driven business cases
- Hands-on experience leading cross-functional initiatives without direct authority
- Strong stakeholder management and influencing skills
- Comfortable working in a dynamic, high-growth environment with high ownership
- Willingness to travel (~50%)
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- Bachelor's degree
- MBA or equivalent (strategy, operations, business transformation)
- 8-12+ years experience in management consulting, strategic/enterprise account management, or business transformation/operational excellence
- Ability to analyze business performance and translate insights into actionable improvements
- Proven track record delivering measurable business impact (growth, efficiency, revenue uplift)
- Experience working with large, complex organizations and multiple stakeholders including senior leadership
- Experience building and executing ROI-driven business cases
- Hands-on experience leading cross-functional initiatives without direct authority
- Strong stakeholder management and influencing skills
- Comfortable working in a dynamic, high-growth environment with high ownership
- Willingness to travel (~50%)
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
-
Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
-
Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
-
Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
Align Technology Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
