Jobs at Align Technology

Design and execute automated tests for APIs, web, and enterprise applications. Collaborate with developers on requirements, participate in release planning, build/maintain test suites, diagnose bugs, and validate system quality prior to release. Contribute to test strategy, review design documents, and improve data product QA processes.

Sell Invisalign and iTero solutions to orthodontists and general dentists within a defined territory. Build and execute territory and account plans, onboard high-potential accounts, use data-driven consultative selling, achieve sales targets, coordinate cross-functional resources, and engage customers virtually and in-person to grow case volume and practice adoption.

Drive sales growth within large Dental Service Organizations by building C-level relationships, executing national account strategies, negotiating contracts, leading cross-functional teams, and meeting sales targets while traveling frequently (50%-60%).

Lead and manage clinical studies and related activities to ensure compliance with regulations (ICH-GCP, FDA, EMA), maintain data integrity, manage budgets/timelines, coordinate cross-functional teams and CROs, oversee site activation, enrollment, monitoring, auditing, IRB submissions, and clinical reporting. Serve as primary stakeholder contact, provide training to investigators and site staff, and resolve study issues to meet project objectives.

Own and grow the Amsterdam and North Holland orthodontic territory by identifying growth opportunities, activating underperforming accounts, embedding Invisalign and iTero into workflows, managing pipeline, developing key accounts and KOLs, and collaborating with marketing and education to meet performance targets.

Lead and execute omnichannel marketing communications across EMEA, ensuring brand consistency and alignment with business priorities. Build strategic communication plans, manage communications calendar, coordinate cross-functional stakeholders, govern processes, and drive high-quality digital, email, social, print and event campaigns to boost engagement and loyalty.

Provide training and technical support for iTero and related dental software/hardware (IOS, IOC, Orthocad, ClinCheck). Troubleshoot clinical/software/hardware issues, document interactions, analyze trends, support internal and distributor education, participate in team meetings, and perform customer follow-ups and occasional evaluations. Frequent domestic travel and shift rotation may be required.

Support Clinical Support data analysis: extract data, build dashboards and periodic reports in Excel and Power BI, query databases (SQL), monitor client onboarding/access, identify improvement opportunities, and assist clinical team with administrative projects.

Drive revenue by selling Align digital dentistry and printing solutions to national dental service organizations and franchises. Develop account-specific growth plans, engage executive stakeholders, use market data to influence adoption, and manage Salesforce records, travel budgets, and cross-functional execution to meet sales KPIs and quotas.

Lead and improve site-level Quality Management System (QMS) activities in a regulated medical device environment. Support CAPA, nonconformance, internal audits, document control, training, management review, and inspection readiness. Drive cross-functional continuous improvement initiatives, analyze quality performance data, author and maintain quality documentation, and coach stakeholders. Participate in multi-site harmonization and global QMS projects to strengthen compliance and effectiveness.

Lead and mentor a field sales team across British Columbia to drive adoption of Align's Invisalign and iTero solutions. Develop strategic sales plans, coach through data-driven feedback and co-travel, coordinate cross-functional resources, ensure clinical readiness, and drive territory performance through analytics, consultative selling, and exceptional customer experiences.

Design and implement scalable, secure iOS applications using Swift and SwiftUI. Collaborate with product, design, QA, and backend teams; lead code reviews and mentor developers. Build and maintain CI/CD pipelines, write unit and UI tests, profile performance with Instruments, follow Apple security guidelines, and prepare App Store submissions while integrating with GraphQL/REST APIs.

Manage onboarding and adoption for new doctors using Invisalign and iTero, provide consultative training and virtual demos, resolve inquiries, drive sales growth and KPIs, coordinate cross-functional support, ensure privacy compliance, and maintain customer relationships.

Support global order management by monitoring workflows, using data analytics and AI tools to detect anomalies, produce dashboards and KPIs, drive automation and process improvements, conduct root cause analysis, and collaborate cross-functionally to ensure order and delivery accuracy and service-level adherence.

Drive adoption and integration of Align digital solutions in dental/orthodontic practices by assessing workflows, delivering clinical training, optimizing iTero scanning and integrations, troubleshooting software, tracking KPIs, collaborating with sales, and supporting product launches to increase scanner utilization and case acceptance.

Lead regional customer success operations, improve customer experience and service levels, manage automation and transformation projects, set KPIs/SLAs, handle NPS/complaints, coordinate with sales, and manage teams to meet revenue and quality goals.

Lead and support customer service operational improvement projects, document processes and workflows, ensure quality and stakeholder approvals, develop knowledge systems, analyze performance and risks, and deliver recommendations to improve customer satisfaction and operational effectiveness while enabling team onboarding and knowledge sharing.

Manage an assigned territory selling dental and orthodontic equipment: identify and prioritize target accounts, plan and execute consultative sales strategies, build relationships with staff and doctors, provide technical training and resources, request internal support, use Salesforce to manage account data, exceed sales targets, and support positive patient outcomes.

Support local marketing team with communications calendar, market research, social media content creation and scheduling, marketing materials and website CMS updates. Assist Dutch-English translation/localization, campaign and event support, maintain asset library, and monitor/report on campaign and social metrics to drive brand awareness and engagement.

Provide legal support across Taiwan, Hong Kong and Japan including contract drafting and negotiation, marketing compliance, sales document preparation, trademark and regulatory matters, dispute management, coordination with external counsel, and training commercial teams to ensure compliance with medical device and corporate policies.