Strategic Account Manager

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Hiring Remotely in MA
Remote
Healthtech • HR Tech
The Role
Job Description

Welcome to AMN Healthcare — Where Talent Meets Purpose

Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you.

At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference.

Why AMN Healthcare? Because Excellence Is Our Standard:

  • Named to Becker’s Top 150 Places to Work in Healthcare — three years running.
  • Consistently ranked among SIA’s Largest Staffing Firms in America.
  • Honored with Modern Healthcare’s Innovators Award for driving change through innovation.
  • Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006

Job Summary

AMN Language Services (Formerly Stratus Video) is a technology-driven company improving the way patients and medical professionals connect across all areas of health care. The Strategic Account Manager is responsible for managing and growing a portfolio of high‑value, complex healthcare clients. This role requires strong C‑suite presence, the ability to navigate large, matrixed organizations, and a proven track record of expanding existing accounts through strategic up‑selling and long‑term partnership development. The Strategic Account Manager serves as a trusted advisor to executive and senior‑level stakeholders, ensuring AMN Language Services’ solutions are aligned with client goals for high‑quality patient care while driving revenue growth in line with assigned quotas.

** Travel is 30% or more

Job Responsibilities

Executive Relationship Management

  • Own and lead strategic client relationships across departments, including sustained engagement with C‑suite and senior leadership stakeholders

  • Establish trusted‑advisor status by demonstrating deep understanding of client business objectives, healthcare challenges, and operational priorities

Revenue Growth & Upselling

  • Achieve and exceed annual revenue and growth targets through expansion of existing accounts

  • Identify, develop, and execute strategic up‑sell and cross‑sell opportunities across AMN Language Services’ full solution portfolio

  • Lead contract renewals and negotiate commercial terms aligned with long‑term partnership value

Strategic Account Leadership

  • Influence key client decision points through insight‑based selling and value‑driven recommendations

  • Analyze solution performance and outcomes; proactively communicate impact, ROI, and success metrics to executive stakeholders

  • Anticipate, identify, and mitigate account risk while driving retention and client satisfaction

Consultative & Insight Selling

  • Maintain expert‑level knowledge of AMN products, services, and healthcare language‑access trends

  • Develop and deliver executive‑level “insight selling” narratives that connect solutions to client strategic priorities

Cross‑Functional Collaboration

  • Partner internally with operations, implementation, clinical, and product teams to ensure seamless service delivery and client success

Skills

  • Strong executive presence with excellent communication, presentation, and negotiation skills

  • Track record of growing revenue through strategic upselling within existing accounts

  • Ability to navigate complex client organizations and build multi‑department relationships

  • Proficiency in Salesforce and Microsoft Office Suite

  • Highly collaborative, consultative mindset with a results‑driven approach

Qualifications

Education & Years of Experience

  • Bachelor’s Degree plus 5-7 years of work experience preferred in success managing large, strategic enterprise or healthcare accounts

  • Demonstrated ability to engage, influence, and present to C‑suite and senior executive audiences

  • Prior experience in strategic account management, consulting, or complex solution sales strongly preferred

Work Environment / Physical Requirements

  • Work is performed in an office/home office environment.

  • Team Members must have the ability to operate standard office equipment and keyboards.

Work Environment / Physical Requirements

  • Work is performed in an office/home office environment.

  • Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

    ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

    At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

    At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role.

    Pay Rate$62,000 - $77,000 Salary

    Final pay rate is dependent on experience, training, education, and location.

    This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.

    AMN Healthcare Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AMN Healthcare and has not been reviewed or approved by AMN Healthcare.

    • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options along with disability and life insurance protections. Wellness and support add-ons such as EAP access, virtual care, and condition-specific programs are also presented as part of the package.
    • Retirement Support Retirement benefits include a 401(k) with company match and the option for Roth 401(k) participation. An employee stock purchase plan is also offered, expanding the set of longer-term financial benefits beyond base pay.
    • Wellbeing & Lifestyle Benefits Wellbeing-oriented benefits extend beyond insurance to include mental-health support, financial planning, legal counseling, and discounts, with hardship grants available for qualifying life events. Professional support such as free continuing education and learning resources is also included in the total rewards picture.

    AMN Healthcare Insights

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    The Company
    HQ: Coppell, TX
    2,830 Employees
    Year Founded: 1985

    What We Do

    AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.

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