Strategic Account Manager, Hospitality, Spectrum Enterprise

Posted 3 Days Ago
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Coppell, TX
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
As a Strategic Account Manager, you will partner with large enterprise hospitality accounts, manage client operations, ensure client satisfaction, deliver tailored product solutions, and conduct contract negotiations. Your role will involve maintaining client databases and staying compliant with regulations, all while utilizing your extensive sales and telecommunications experience.
Summary Generated by Built In

Do you want to partner with large enterprise hospitality accounts and outline combinations of telecommunications solutions? You can do that. Ready to manage and simplify client operations and ensure long-term retention? As a Strategic Account Manager at Spectrum Enterprise, you can do that.
provides modern enterprise technology solutions that meet the unique needs of some of the country's biggest brands. If you're looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment.
BE PART OF THE CONNECTION
Achieving client satisfaction through dedicated account management is at the center of your daily focus. After completing our award-winning training, you use strong persuasive abilities to solve the complex technology and communications needs of hospitality organizations.
WHAT OUR STRATEGIC ACCOUNT MANAGERS ENJOY MOST

  • Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools.
  • Serve as an advocate and grow key relationships to develop tailored product solutions.
  • Deliver product presentations to decision makers that align with business needs.
  • Maintain an accurate client database to report on sales activities.
  • Conduct tactful and mutually beneficial contract negotiations and conversations with executives.
  • Establish data control procedures and work with regulatory agencies to ensure state and federal compliance.


WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE
Required Qualifications

  • Experience: Five or more years of experience with strategic sales or account management; Five or more years of telecommunications experience.
  • Education: High school diploma or equivalent.
  • Technical Skills: Familiar with Salesforce, ICOMS or CSG.
  • Skills: Expert in identifying and cultivating market opportunities; Effective English communication skills.
  • Abilities: Quick learner that can apply knowledge in a team environment; Deadline driven with the ability to multitask.
  • Travel: Availability to travel to and from assigned territories and company facilities. Valid driver's license.


Preferred Qualifications

  • Bachelor's degree in a related field.
  • Experience working with hospitality organizations.


SPECTRUM ENTERPRISE CONNECTS YOU TO MORE

  • Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
  • Learning Culture: Company support in obtaining technical certifications.
  • Dynamic Growth: Paid training and clearly defined paths to advance within the company.
  • Total Rewards:


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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What the Team is Saying

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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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