Drive Growth. Make an Impact. Transform Healthcare.
Are you passionate about healthcare and ready to take your sales career to the next level?
Do you thrive on building relationships, solving challenges, and helping customers succeed?
Join Elsevier’s Clinical Solutions sales team as a Sales Account Manager and play a key role in delivering innovative SaaS solutions backed by Elsevier’s highly trusted evidence-based content to hospitals, healthcare systems, and home health organizations across the United States and Canada.
About the Role
As a Sales Account Manager with a portfolio of healthcare clients, you’ll be the primary sales contact and trusted advisor responsible for developing long-term relationships, ensuring adoption, minimizing churn, and identifying opportunities to grow each account. We are seeking West Coast and Midwest applicants.
Responsibilities
Retention
Developing and delivering proactive engagement strategies, health checks, and business reviews.
Analyzing product usage and satisfaction to ensure renewals and long-term value.
Identifying risk signals early and take action to mitigate churn.
Negotiating contracts that are mutually beneficial to both the customer and Elsevier.
Strategic Expansion
Identifying upselling and expansion opportunities aligned with customer goals.
Positioning additional Clinical Solutions products to meet emerging needs through consultative selling.
Leading sales motions from discovery through negotiation and closing.
Relationship Management
Building deep, trusted relationships with stakeholders across clinical, administrative, and IT functions.
Serving as a consultative partner aligned to client objectives.
Studying market trends and become an industry expert within your designated health system region.
Sales Execution & Enablement.
Owning the end-to-end sales process for renewals and expansions.
Coaching sales executives on expansion opportunities that meet customer needs
Forecasting accurately and manage pipeline using Salesforce CRM.
Internal Collaboration
Working closely with Sales Executives and Customer Success to drive results.
Sharing market feedback and help shape product improvements.
Supporting coaching, mentoring and training of new team members on occasion.
Requirements
Have 2+ years of experience in healthcare sales or account management – ideally selling SaaS technology or information solutions to hospitals or health systems. (Bachelor’s degree required).
Proven success in renewal management, upselling, or cross-selling.
Display confidence when presenting to and influencing clinical, operational, and executive stakeholders.
Have excellent presentation, communication, and strategic thinking skills.
Able to thrive in a fast-paced, deadline-driven environment
Are skilled in using Salesforce CRM and Microsoft Office tools (Excel, PowerPoint, Word).
Able to adopt sales methodologies such as MEDDPICC, Challenger, Miller Heiman and/or Franklin Covey within your workflow.
Able to travel overnight, generally up to 30% of the time or based upon the needs of the business and our customers.
Work in a Way That Works for You
We promote a healthy work-life balance and offer flexible working options. Our benefits include wellbeing initiatives, shared parental leave, study assistance, and sabbaticals—supporting both your immediate responsibilities and long-term goals.
Working for You
We offer a comprehensive benefits package, including:
Health benefits: medical, dental, and vision coverage
Retirement benefits: 401(k) with match and Employee Share Purchase Plan
Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs
Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity
Family benefits: parental leave, adoption, and surrogacy support
Savings accounts: HSA, FSA, dependent care, and commuter benefits
Paid time off, plus volunteer and Employee Resource Group participation days
About the Business
As a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes. By combining trusted content with advanced analytics, we support research, education, and clinical practice. At Elsevier, your work contributes to solving global challenges and building a more sustainable future.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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EEO Know Your Rights.
Skills Required
- 2+ years of experience in healthcare sales or account management
- Experience selling SaaS technology or information solutions to hospitals or health systems
- Bachelor's degree
- Proven success in renewal management, upselling, or cross-selling
- Confidence presenting to and influencing clinical, operational, and executive stakeholders
- Excellent presentation, communication, and strategic thinking skills
- Ability to thrive in a fast-paced, deadline-driven environment
- Skilled in Salesforce CRM
- Skilled in Microsoft Office tools (Excel, PowerPoint, Word)
- Ability to adopt sales methodologies such as MEDDPICC, Challenger, Miller Heiman and/or Franklin Covey
- Willingness to travel overnight generally up to 30% of the time
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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