Strategic Account Executive

Posted 2 Days Ago
Easy Apply
Hiring Remotely in USA
Remote
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Garner uses data science to steer employees to the best-performing doctors.
The Role
The Strategic Account Executive is tasked with retaining and upselling small and mid-market employer clients. Responsibilities include collaborating with account managers to enhance client experiences, monitoring client health, and driving improved net revenue retention. The role requires deep knowledge in health plan design and benefits, ensuring strategic client partnerships, and achieving sales targets over time.
Summary Generated by Built In

Garner's mission is to transform the healthcare economy, delivering high quality and affordable care for all. By helping employers restructure their healthcare benefit to provide clear incentives and data-driven insights, we direct employees to higher quality and lower cost healthcare providers. The result is that patients get better health outcomes while doctors are rewarded for practicing well, not performing more procedures. We are backed by top-tier venture capital firms, are growing rapidly and looking to expand our team.

The Strategic Accounts Executive will be responsible for retaining and upselling Garner’s small and mid-market  employer clients. You will collaborate with account managers to ensure Garner’s clients have an excellent experience and achieve the expected results.  As a Strategic Accounts Executive you will become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance.  Through your efforts, you will be responsible for driving improved Net Revenue Retention and other KPIs for your book of business. This role will report to the Director, Account Management for our small and mid-market segments.   

Location:

Remote with up to 25% travel

What you’ll do:

  • Own the process to retain and upsell Garner’s small and mid-market employer clients
  • Collaborate with account managers to ensure Garner’s clients have an excellent experience
  • Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
  • Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
  • Establish and manage some of the most important strategic broker and client relationships
  • Monitor and anticipate the strategic needs of your book of business
  • Monitor overall client health and execute strategic plans to proactively address key account risks
  • Collaborate with finance, product, data, and technology teams to deliver reports and presentations demonstrating the value and ROI of Garner
  • Drive improved net revenue retention and other KPIs for your book of business
  • Ability to travel up to 25% of the time

About you:

  • Deep health plan design and benefits knowledge, including experience advising employer clients on benefits strategy and cost performance
  • 5+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
  • A deep commercial focus with the desire to be measured and compensated via the retention and growth of your book of business
  • Proven results of achieving retention and upsell targets year over year 
  • A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
  • Excellent communication and presentation skills
  • Problem solver in ambiguous situations 
  • Strong communicator who can effectively articulate a vision
  • A desire to be a part of our mission to improve the healthcare system

 The target salary range for this position is: $90,000 - $120,000. This position is also bonus-eligible. Individual compensation for this role will depend on a variety of factors including qualifications, skills and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans.

 

Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

 

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

 

Beware of job scam fraudsters! Our recruiters use getgarner.com email addresses exclusively. We do not post open roles on Indeed, conduct interviews via text, instant message, or Teams and we do not ask candidates to download software, purchase equipment through us, or to provide sensitive information such as bank account or social security numbers. If you have been contacted by someone claiming to be a Garner recruiter or hiring manager from a different domain about a job offer, please report it as potential job fraud to law enforcement here and to [email protected]

What the Team is Saying

Pedro
Joanna
Megan
James
Bhavya
Chris
The Company
200 Employees
Remote Workplace
Year Founded: 2019

What We Do

Garner Health is a health tech startup that is transforming the healthcare economy by enabling patients to receive high-quality and affordable care. Garner Health has two core offerings: Garner, a benefit program that uses a new approach to data science and incentive accounts to help employees find the best doctors in their communities, and Garner DataPro, a provider recommendation platform that serves referrals based on the most accurate provider performance and directory data in the industry. Garner Health’s offerings utilize over 75% of the medical claims data in the United States to objectively examine patient outcomes based on more than 500 specialty-specific quality and efficiency measures. By analyzing millions of healthcare journeys across 82 distinct medical specialties, Garner Health sets a new industry standard in delivering reliable, actionable referrals and navigating patients to the highest-quality providers. Garner Health is a remote-first company based in NYC.

Why Work With Us

Our values connect us in caring deeply about doing something different and hard — transforming the healthcare economy. They create an actionable set of norms for how we operate, including how we make decisions and support one another. Learn about our values here: https://www.getgarner.com/about.

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Garner Health Offices

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Employees work remotely.

Typical time on-site: None
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