About this opportunity:
We are looking for a Storage and Backup Expert responsible for administering, supporting and maintaining enterprise storage and data protection platforms to ensure high availability, performance, security and recoverability of business-critical systems. The role focuses on day-to-day operations, troubleshooting, optimization, and lifecycle management across multi-vendor storage and backup technologies.
What you will do:
Storage Administration
- Administer and support enterprise storage platforms including DELL Storage systems (VMAX, PowerMax, Unity, NAS and Elastic Cloud Storage - ECS).
- Manage and support IBM Flash Storage, IBM Elastic Storage System (ESS), Pure Storage and Huawei OceanStor environments.
- Perform storage provisioning, zoning, masking, capacity management and performance monitoring.
- Monitor storage health and proactively resolve performance, availability and capacity issues to meet SLAs.
- Execute storage migrations, upgrades, firmware updates and patching activities.
- Support replication, snapshots and disaster recovery operations per defined procedures.
Backup & Data Protection
- Administer enterprise backup solutions using DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain.
- Manage backup jobs, schedules, retention policies and compliance requirements.
- Monitor backup operations, troubleshoot failures and ensure completion within backup windows.
- Perform restore requests, recovery testing and disaster recovery support activities.
- Ensure backup and recovery operations meet defined RPO/RTO objectives.
Operations & Support
- Act as senior escalation point for storage and backup incidents, problems and service requests.
- Perform root cause analysis and implement preventive actions to avoid recurrence.
- Maintain operational documentation, runbooks and standard operating procedures (SOPs).
- Participate in on-call support for 24x7 production environments as required.
- Coordinate with vendors for technical support, case management and issue resolution.
Collaboration & Knowledge Sharing
- Work closely with UNIX/Linux, Windows, VMware, Cloud and Application teams for storage and backup activities.
- Provide technical guidance and mentoring to junior team members.
- Communicate effectively with stakeholders on operational status, incidents and risk areas.
- Identify and escalate operational risks and ensure tracking to closure.
What you will bring:
- Hands-on experience with DELL Storage (VMAX, PowerMax, Unity, NAS, ECS), IBM Flash Storage, IBM ESS, Pure Storage and Huawei OceanStor.
- Expertise in DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain.
- Solid understanding of SAN/NAS, Fibre Channel, iSCSI, multipathing and storage networking.
- Experience supporting storage for VMware, UNIX/Linux and database environments.
- Knowledge of replication, snapshots and DR operations.
Qualifications:
- BSc in Telecommunications, Computer Science or equivalent.
- 8+ years of experience in Storage and Backup Administration in enterprise environments.
- Strong troubleshooting, analytical and stakeholder management skills.
- Ability to work independently and handle high-pressure production issues.
- Proactive, detail-oriented and ownership-driven approach.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Arab Emirates (AE) || Dubai
Req ID: 786632
Skills Required
- Hands-on experience with DELL Storage (VMAX, PowerMax, Unity, NAS, ECS)
- Experience with IBM Flash Storage and IBM Elastic Storage System (ESS)
- Experience with Pure Storage and Huawei OceanStor
- Expertise in DELL EMC NetWorker, PowerProtect Data Manager (PPDM) and Data Domain
- Solid understanding of SAN/NAS, Fibre Channel, iSCSI and multipathing
- Experience supporting storage for VMware, UNIX/Linux and database environments
- Knowledge of replication, snapshots and disaster recovery operations
- BSc in Telecommunications, Computer Science or equivalent
- 8+ years of experience in Storage and Backup Administration in enterprise environments
- Strong troubleshooting, analytical and stakeholder management skills
- Ability to work independently and handle high-pressure production issues
- Proactive, detail-oriented and ownership-driven approach
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Healthcare Strength — Comprehensive medical, dental, vision, and mental‑health options are positioned as core benefits with multiple plan choices in key markets. Official materials explicitly emphasize healthcare breadth as part of “Life at Ericsson.”
-
Retirement Support — 401(k) with employer matching in the U.S., pensions in some regions, and broad access to an ESPP indicate strong long‑term financial support. Company filings and AGM materials describe share programs and post‑employment benefits as ongoing pillars of the package.
-
Leave & Time Off Breadth — Paid time off, sick leave, holidays, and paid volunteer time are highlighted alongside generous parental leave in various locations. Time‑off entitlements are presented as a strong component of the total rewards offering.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
